Microsoft Office Error 300384 indicates that there is some issue with Microsoft Office applications (Word, Powerpoint, Excel, Outlook etc). In this article we have given step by step instructions to resolve the issue. The error 300384 generally occurs while installing, opening/launching, updating, uninstalling, removing or while sending/receiving emails.
Please bookmark this page by pressing Ctrl+D in your browser so that you can visit this page again, if your system restarts during the resolution process.
The steps given below involves changing system setting and it can damage your PC if the steps are not follow properly. It is highly recommended these steps should be followed under supervision of an Expert technician. We will have no responsibility or liability in relation to any loss or damage that occurs in the process.
Affected Microsoft Office Versions:
Affected Operating Systems:
Common Error message:
Reason for error:
Microsoft Office 300384 error can occur due to following reasons:
How to Fix Office error code 300384:
Open Command Prompt in elevated mode. To open Command prompt in Windows 10, type CMD in search bar (“Ask me anything“) and right click on it and Click on “Run as Administrator“. And in the next window click on Yes.
In command prompt type the following command:
Sometimes Skype and any installed antivirus can conflict with Microsoft office . While installing office disable them. You can enable them once the update is done successfully.
If Office 300384 error still persists even after following the above steps, it means the issue is critical and it should be fixed by manually replacing the update files. It is highly recommended to talk to one of our Support specialist to get the issue resolved.
Posted In: Microsoft Office
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