This document explains how to fix Microsoft Office Error code 0xc00000fd if it is not working correctly or throwing an unexpected error while instllalling or reinstalling office. This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016. The error code 0xc00000fd generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

0xc00000fd Error Code Log
Avg. Time to Resolve Issue   40 mins
Difficulty Hard
Log Name: Microsoft Office <version> 7.81
Source: Hard Disk Error
Event ID: 2728
Task Category: (348)
Level: System Level
Also known as fehler code 0xc00000fd, foutcode 0xc00000fd, fejlkode 0xc00000fd, code d’erreur 0xc00000fd, codice di errore 0xc00000fd, feil kode 0xc00000fd, cod de eroare 0xc00000fd, código de error 0xc00000fd, office error code 0xc00000fd during office installation
Description:
  • Faulting application name: Microsoft Office <Application name>, version: 9.6.0030.50776, time stamp: 0×14260191
  • Faulting module name: Office log.dll, version: 8.3.7366.20396, time stamp: 0×76155119, time stamp: 0×45588835
  • Exception code: 0xa08b862b
  • Fault offset: 0xc07e385g
  • Faulting process ID: 0×967
  • Faulting application start time: 0x12bdfe5b21087191
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
  • Report ID: e2b26g96-3293-86c9-8524-5367eae9c956
Table of contents

Symptoms of Error Code

  • You will get error messages while launching/installing Microsoft Office. The error may look like “Something went wrong. Error code 0xc00000fd“.
  • System may hang time to time
  • Ms Office Application Will Stop.

Cause of 0xc00000fd Error Code

  • Corrupt Core office files
  • Slow Internet Connection
  • Junk store location is infected with active threat

Steps to resolve Error Code 0xc00000fd

Disclaimer
The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
Step 1 Check if your network is behind Proxy:

1. In Start Search box type CMD
2. Click on CMD.
Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and hold ctrl+c and press ctrl+v in command prompt)

 netsh winhttp show proxy 

Check Proxy Setting

Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

 You can contact our 24×7 customer support for any help during the whole process. 

Step 2 Temporarily Disable any installed 3rd Party Antivirus:
Sometimes Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors’ website for disabling it temporarily. Once the installation is done you can activate it again.

Step 3 Again Check if your network is behind Proxy:

1. Hold down Win Key + R and Type CMD
2. Hit Enter key
Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)

 netsh winhttp import proxy source=ie 

Check Proxy Setting

Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

 You can contact our 24×7 customer support for any help during the whole process. 

In most cases error code 0xc00000fd should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 26/02/2016
Solution ID: 255385

May 31st, 2016

Posted In: Microsoft Office Errors

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