This document explains how to fix Microsoft Office Error code 1058-16 if it is not working correctly or throwing an unexpected error while installing/reinstalling office. This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016. The error 1058-16 generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and Microsoft Surface Editions.

Error InformationError Descripton
1058-16 Error Code Log
Avg. Time to Resolve Issue   40 mins
Difficulty Critical
Log Name: Microsoft Office <version> 4.18
Source: Office Version Conflict
Event ID: 2320
Task Category: (600)
Level: Memory Level
User: <Windows username>
Description:
  • Faulting application name: Microsoft Office <Application name>, version: 3.1.5162.76313, time stamp: 0×38402978
  • Faulting module name: Office error.dll, version: 1.2.3512.80021, time stamp: 0×76797919, time stamp: 0×85876634
  • Exception code: 0xd03c805e
  • Fault offset: 0xa09e522b
  • Faulting process ID: 0×753
  • Faulting application start time: 0x14bdea3c59720948
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
  • Report ID: a3b96b96-4136-52f6-5421-4347aaf3e291
Table of contents

Symptoms of Error Code

  • You will get an Error Message while installing/downloading Microsoft Office
  • High memory usage
  • Microsoft Office Application Will Stop.

Cause of 1058-16 Error Code

  • Corrupt Office installation files
  • Windows Firewall Issue
  • Junk files location contains active threat

Steps to resolve Error Code 1058-16

Disclaimer
The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
Step 1 Disable any installed Antivirus/Malware/Adware Program Temporarily:
Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.

Step 2 Steps to perform Disk cleanup:

1. Goto My Computer. Right click on System drive and select Properties.
How to Resolve 1058-16 2. Click on Disk Cleanup.
Step Fix 1058-163. Drive Selection Box will open up. Select your OS drive and Click OK.
Select Drive for Diskcleanup4. Check all the check boxes and press OK.

Tick All Boxes and Press OK

Step 3 Check Windows Firewall Settings :
1. Press Windows Key + R and Type “Firewall.cpl” (without quotes)
2. Click OK.

3. Click on “Turn Windows Firewall On or Off
Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
5. Do the same for Public Network Setting.
Disable Windows Firewall6. Press OK.
Note: After the issue is resolved you must turn the Windows Firewall on.

In most cases error code 1058-16 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 08/01/2016
Solution ID: 702294

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  • February 27th, 2016

    Posted In: Microsoft Office Errors

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