This document explains how to fix Microsoft Office Error code 3-4 if it is not working correctly or throwing an unexpected error while trying to install office. This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016. The error code 3-4 generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.
You will receive an Error Message “Something went wrong” while installing Microsoft Office
Slows down overall Windows performance
Microsoft Office Applications freezes at times.
Cause of 3-4 Error Code
Corrupt Office installation files
Slow Internet Connection
Junk store location contains active threat
How to Resolve Error Code 3-4
The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases. You can contact our 24×7 technical support for guaranteed resolution of the issue.
Step 1 Check for corrupt system files:
1. In Start Searchbox type Cmd
2. Click on CMD
3. In command Prompt Copy following commands (Simply select the command and press Ctrl+C and press Ctrl+V in command prompt)
The system will take some time to check. Let it run for a while. If it finds any issues in “system” integrity it will automatically fix it. Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator”
Step 2 Disable any installed Antivirus/Malware/Adware Program Temporarily:
Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.
Step 3 Remove conflicts within Windows
1. In Start Search box enter the Cleanmgr
2. Click on Disk Cleanup.
3. Drive Selection Box will pop up. Select the System drive and Press OK.
4. Check all the check boxes and press OK.
In most cases error code 3-4 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.
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