This document explains how to fix Microsoft Office Error code 30016-4 if it is not working correctly or throwing an unexpected error during office installation, update or while adding language pack (French/German etc). This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016. The error code 30016-4 generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

Error InformationError Descripton
30016-4 Error Code Log
Avg. Time to Resolve Issue   30 mins
Difficulty Critical
Log Name: Microsoft Office <version> 5.28
Source: System Error
Event ID: 8004
Task Category: (555)
Level: Administrator
User: <Windows username>
  • Faulting application name: Microsoft Office <Application name>, version: 2.3.2076.48579, time stamp: 0×63284421
  • Faulting module name: Office log.dll, version: 9.1.6161.39375, time stamp: 0×34361607, time stamp: 0×53879421
  • Exception code: 0xe06d590e
  • Fault offset: 0xe05b603b
  • Faulting process ID: 0×483
  • Faulting application start time: 0x12eefg0f42525803
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
  • Report ID: c2d87c59-6369-74b3-6741-3191fdd9e645
Table of contents

Symptoms of Error Code

  • You will get error when installing/updating Microsoft Office
  • High memory usage
  • Microsoft Office Applications freezes regularly.

Cause of 30016-4 Error Code

  • Corrupt System Files
  • Slow ISP Connection
  • Temp store location contains active threat

Steps to resolve Error Code 30016-4

The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
Step 1 Check Internet Settings :

1. Press Windows Key + R. Run Dialogue Box will open up.
2. Type iexplore and Click OK.

Open Internet Explorer3. Press Alt+T and Select Internet Options
Select Internet Options From tools menu4. Select Security Tab and Click on “Reset all zones to default level” if the button is active.
Reset Internet Settings
5. Press OK.


Step 2 Check for corrupt system files:
1. Press Windows Key + R. Run Dialogue Box will open up.
2. Type CMD and Press OK.
open command prompt3. In command Prompt Copy following commands (Simply select the command and press Ctrl+C and press Ctrl+V in command prompt)

 sfc /scannow 

sfc scannow
The system will take some time to check. Let it run for a while. If it finds any issues in “operating system” integrity it will automatically fix it.

Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

 You can contact our 24×7 customer support for any help during the whole process. 

In most cases error code 30016-4 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

Rate this Solution
Did this article help you?
99   1      
Last Updated: 06/02/2016
Solution ID: 342754

Recently Added Errors:

  • 30183-39 (-2147014790) Error Code – How to Fix Steps
  • 30088-1015 Error Code – How to Fix Steps
  • Microsoft Office Error Code 30088-4 while Installing – How to Fix Steps
  • 30088-13 Error Code – How to Fix Steps
  • 30103-13 Error Code – How to Fix Steps
  • 10106-4 Error Code – How to Fix Steps
  • 30015-6 (30) Error Code – How to Fix Steps
  • 30015-1 Error Code – How to Fix Steps
  • 1935 Error Code – How to Fix Steps
  • 39-30053 Error Code – How to Fix Steps
  • February 27th, 2016

    Posted In: Microsoft Office Errors

    LiveZilla Live Chat Software