This document explains how to fix Microsoft Office Error code 30029-1007 if it is not working correctly or throwing an unexpected error while installing/updating office. This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016. The error code 30029-1007 generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

Error InformationError Descripton
30029-1007 Error Code Overview
30029-1007 Error Code Log
Avg. Time to Resolve Issue   50 mins
Difficulty Critical
Log Name: Microsoft Office <version> 3.11
Source: Office Version Conflict
Event ID: 5686
Task Category: (352)
Level: Memory Level
User: <Windows username>
  • Faulting application name: Microsoft Office <Application name>, version: 1.3.0082.68019, time stamp: 0×20889146
  • Faulting module name: Office error.dll, version: 8.7.8699.57705, time stamp: 0×18912713, time stamp: 0×15859583
  • Exception code: 0xd04g557b
  • Fault offset: 0xa07g990e
  • Faulting process ID: 0×552
  • Faulting application start time: 0x11afeg1c33916179
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
  • Report ID: d9g39g93-3342-25c9-7628-3247edg3c589
Table of contents

Symptoms of Error Code

  • You will receive an Error Message while updating/installing Microsoft Office
  • System may freeze time to time
  • MS Office freezes at times.

Cause of 30029-1007 Error Code

  • Corrupt Office installation
  • Proxy issue
  • Temporary store location is infected with active malware

How to fix Error Code 30029-1007

The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
Step 1 Remove Conflicting System Files

1. Press Windows Key + R and Enter “Cleanmgr” (without quotes)
2. Click OK.

Step Fix 30029-10073. Drive Selection Box will pop up. Select the System drive and Press OK.
Select Drive for Diskcleanup4. Check all the check boxes and press OK.

Tick All Boxes and Press OK

Step 2 Check Windows Firewall

1. In Start Search box type “Firewall.cpl” (without quotes)
Open Windows Firewall2. Click on Windows Firewall.
3. Click on “Turn Windows Firewall On or Off
Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
5. Do the same for Public Network Setting.
Disable Windows Firewall6. Press OK.
Note: After the issue is resolved you must turn the Windows Firewall on.

Step 3 Disable Proxy:

1. Hold Win Key + R and Enter CMD
2. Click OK.
Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and hold ctrl+c and press ctrl+v in command prompt)

 netsh winhttp import proxy source=ie 

Check Proxy Setting

Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

 You can contact our 24×7 customer support for any help during the whole process. 

In most cases error code 30029-1007 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 23/02/2016
Solution ID: 287782

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