This document explains how to fix Microsoft Office Error code 30038-4 if it is not working correctly or throwing an unexpected error while installing/repairing/updating office. This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016. The error 30038-4 generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.
You will get errors while installing/updating/uninstalling Microsoft Office
High memory usage
Microsoft Office Apps stops responding.
Cause of 30038-4 Error Code
Corrupt Office installation
Internet connectivity issue
Junk store location is infected with active threat
How to Resolve Error Code 30038-4
The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases. You can contact our 24×7 technical support for guaranteed resolution of the issue.
Step 1 Temporarily Disable any installed 3rd Party Antivirus:
Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.
Step 2 Disable Windows Firewall Temporarily :
1. Press Windows Key + R. Run Dialogue Box will open up.
2. Enter Firewall.cpl and Click OK.
3. Click on “Turn Windows Firewall On or Off”
4. In Private network Setting, select “Turn off Windows firewall (not recommended)”
5. Do the same for Public Network Setting.
6. Press OK. Note: After the issue is resolved you must turn the Windows Firewall on.
In most cases error code 30038-4 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.
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