This document explains how to fix Microsoft Office Error code 30043-11 if it is not working correctly or throwing an unexpected error while installing or updating office. This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016. The error 30043-11 generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

Error InformationError Descripton
30043-11 Error Code Log
Avg. Time to Resolve Issue   45 mins
Difficulty Very Hard
Log Name: Microsoft Office <version> 1.68
Source: DLL Conflict
Event ID: 4921
Task Category: (415)
Level: System Level
User: <Windows username>
  • Faulting application name: Microsoft Office <Application name>, version: 3.3.1069.18997, time stamp: 0×99003684
  • Faulting module name: Office update.dll, version: 4.8.2140.14804, time stamp: 0×19587124, time stamp: 0×40506847
  • Exception code: 0xd05g996f
  • Fault offset: 0xc01e865a
  • Faulting process ID: 0×866
  • Faulting application start time: 0x16decf3a54607405
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
  • Report ID: d8e22g82-2331-38a7-6925-4886ecg5c169
Table of contents

Symptoms of Error Code

  • You will get an Error Message while installing/updating Microsoft Office
  • Slow down overall Windows speed
  • Ms Office Application Will stop working.

Cause of 30043-11 Error Code

  • Corrupt System files
  • Internet connectivity issue
  • System DLL files conflict

How to Resolve Error Code 30043-11

The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
Step 1 Steps to perform Disk cleanup

1. Goto My Computer. Right click on OS drive and select Properties.
How to Resolve 30043-11 2. Click on Disk Cleanup.
Step Fix 30043-113. Drive Selection Box will pop up. Select the System drive and Click OK.
Select Drive for Diskcleanup4. Tick all the check boxes and Click OK.

Tick All Boxes and Press OK

Step 2 Check Internet Settings 

1. In Start Search box type Internet Explorer
2. Click on “Internet Explorer”.
Open Internet Explorer3. Goto Tools and Select Internet Options
Select Internet Options From tools menu4. Select Security Tab and Click on “Reset all zones to default level” if the button is active.
Reset Internet Settings
5. Press OK.


In most cases error code 30043-11 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 02/02/2016
Solution ID: 609268

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