This document explains how to fix Microsoft Office Error code 3008-13 if it is not working correctly or throwing an unexpected error while repairing/installing office. This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016. The error code 3008-13 generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.
You will get following Error Message “Something went wrong Sorry, we ran into a problem. Error Code: 3008-13“ while installing/repairing Microsoft Office
System may stay hung at regular intervals
MS Office Applications stops responding.
Cause of 3008-13 Error Code
Corrupt Ms Office installation files
Incompatible Internet proxy configuration
Temporary store location contains active threat
How to Resolve Error Code 3008-13
The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases. You can contact our 24×7 technical support for guaranteed resolution of the issue.
Step 1 Temporarily Disable any installed 3rd Party Antivirus:
Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.
Step 2 Check Internet explorer Settings Configuration:
1. In Start Search box type “iexplore” (without quotes)
2. Click on “Internet Explorer”.
3. Goto Tools and Select Internet Options
4. Select Security Tab and Click on “Reset all zones to default level” if the button is active.
5. Press OK.
Step 3 Check for corrupt system files:
1. In Start Searchbox type Cmd
2. Click on CMD
3. In command Prompt Copy following commands (Simply select the command and press Ctrl+C and press Ctrl+V in command prompt)
The system will take some time to check. Let it run for a while. If it finds any issues in “system” integrity it will automatically fix it. Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator”
In most cases error code 3008-13 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.
You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.