This document explains how to fix Microsoft Office Error code 30182-1015 (3) if it is not working correctly or throwing an unexpected error during installation process. This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016. The error code 30182-1015 (3) generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

Error InformationError Descripton
30182-1015 (3) Error Code Log
Avg. Time to Resolve Issue   50 mins
Difficulty Hard
Log Name: Microsoft Office <version> 8.45
Source: DLL Conflict
Event ID: 2399
Task Category: (450)
Level: Administrator
User: <Windows username>
Description:
  • Faulting application name: Microsoft Office <Application name>, version: 5.4.6962.42694, time stamp: 0×77221279
  • Faulting module name: Office log.dll, version: 1.7.8468.92999, time stamp: 0×95180707, time stamp: 0×49969533
  • Exception code: 0xd09f134g
  • Fault offset: 0xe07g606d
  • Faulting process ID: 0×038
  • Faulting application start time: 0x02dcfe4e40531227
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
  • Report ID: c1f13d28-8258-55b7-2591-6697gef6e211
Table of contents

Symptoms of Error Code

  • You will get an error when installing Microsoft Office. The error message may look like “Couldn’t Install
    We’re sorry, we can’t continue because we weren’t able to download a required file. Please make sure you’re connected to the Internet or connect to a different network, then try again.
  • Slows down overall system speed
  • Microsoft Office Apps freezes at times.

Cause of 30182-1015 (3) Error Code

  • Corrupt Core Microsoft office files
  • Slow ISP Connection
  • Microsoft office internal Application Conflict

How to fix Error Code 30182-1015 (3)

Disclaimer
The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
Step 1 Verify Internet Settings :

1. Hold Win Key + R. Run Dialogue Box will open up.
2. Enter inetcpl.cpl and Click OK.

Open Internet Explorer3. Press Alt+T and Select Internet Options
Select Internet Options From tools menu4. Select Security Tab and Click on “Reset all zones to default level” if the button is active.
Reset Internet Settings
5. Press OK.

Step 2 Check System Integrity:
1. Press Windows Key + R. Run Dialogue Box will open up.
2. Enter CMD and Click OK.
open command prompt3. In command Prompt Copy following commands (Simply select the command and press Ctrl+C and press Ctrl+V in command prompt)

 sfc /scannow 

sfc scannow
The system will take some time to check. Let it run for a while. If it finds any issues in “system” integrity it will automatically fix it.

Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

 You can contact our 24×7 customer support for any help during the whole process. 

Step 3 Disable Proxy:

1. In Start Searchbox type CMD
2. Click on CMD.
Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and hold ctrl+c and press ctrl+v in command prompt)

 netsh winhttp show proxy 

Check Proxy Setting

Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

 You can contact our 24×7 customer support for any help during the whole process. 

In most cases error code 30182-1015 (3) should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 07/02/2016
Solution ID: 235521

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  • February 27th, 2016

    Posted In: Microsoft Office Errors

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