This document explains how to fix Microsoft Office Error code 30203-11 if it is not working correctly or throwing an unexpected error while installing/updating office. This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016. The error code 30203-11 generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

Error InformationError Descripton
30203-11 Error Code Log
Avg. Time to Resolve Issue   30 mins
Difficulty Hard
Log Name: Microsoft Office <version> 6.16
Source: Hard Disk Error
Event ID: 9798
Task Category: (861)
Level: Administrator
User: <Windows username>
  • Faulting application name: Microsoft Office <Application name>, version: 6.2.7850.71258, time stamp: 0×28334128
  • Faulting module name: Office event.dll, version: 1.3.4831.18166, time stamp: 0×80069066, time stamp: 0×98691809
  • Exception code: 0xa05e422e
  • Fault offset: 0xe01g523g
  • Faulting process ID: 0×889
  • Faulting application start time: 0x12decg4f48047667
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
  • Report ID: d7e76f39-3248-93e4-1873-6845aef2a364
Table of contents

Symptoms of Error Code

  • You will get error while installing/repairing/reinstalling Microsoft Office
  • Slows down overall Windows performance
  • Microsoft Office Application Will Stop.

Cause of 30203-11 Error Code

  • Corrupt Office apps
  • Slow ISP Connection
  • System DLL files conflict

How to fix Error Code 30203-11

The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
Step 1 Check for corrupt system files:

1. Press Windows Key + R and Type “CMD” (without quotes)
2. Press OK.
open command prompt3. In command Prompt Copy following commands (Simply select the command and hold Ctrl+C and press Ctrl+V in command prompt)

 sfc /scannow 

sfc scannow
The system will take some time to check. Let it run for a while. If it finds any issues in “operating system” integrity it will automatically fix it.
Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

 You can contact our 24×7 customer support for any help during the whole process. 

Step 2 Disable any installed Antivirus/Malware/Adware Program Temporarily:
Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.

Step 3 Check Windows Firewall :
1. Press Windows Key + R and Type “Firewall.cpl” (without quotes)
2. Click OK.

3. Click on “Turn Windows Firewall On or Off
Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
5. Do the same for Public Network Setting.
Disable Windows Firewall6. Press OK.
Note: After the issue is resolved you must turn the Windows Firewall on.

In most cases error code 30203-11 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 15/02/2016
Solution ID: 494384


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