This document explains how to fix Microsoft Outlook  Cannot Connect To The Network. Verify Your Network Connection Or Modem error code if it is not working properly or throwing an error while installing, updating,  launching/opening, performing action like sending or receiving emails, configuring emails etc.

This solutions applies for following version of Microsoft Outlook:

  • Outlook 2016
  • Outlook 365
  • Outlook 2013
  • Outlook 2010
  • Outlook 2007
  • Microsoft Office (2013/365/2016)

 

Error Code Log
Avg. Time to Resolve Issue   40 mins
Difficulty Critical
Log Name: Microsoft Outlook <version> 6.00
Source: Application Conflict
Event ID: 9436
Operating System
  • Windows 7
  • Windows 8
  • Windows 10
Level: Application Level
User: <Outlook username>
Description:
  • Faulting Application Name: Microsoft Outlook <Application name>, version: 9.0.9580.62682, time stamp: 0×85636414
  • Faulting module name: Outlook  log.dll, version: 2.3.5051.24067
  • Exception code: 0xe01e579a
  • Fault offset: 0xc07g205b
  • Faulting process ID: 0×246
  • Faulting application start time: 0x17egde9e21845046
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Outlook\<appname>
  • Report ID: c1a27g53-2848-46f1-7319-1459fdc4d536

Cause of Cannot Connect To The Network. Verify Your Network Connection Or Modem Outlook Error Code

  • Slow Internet Connection
  • Temp store location contains active malware

Steps to resolve Outlook Error

Step 1: Start Outlook in Safe Mode:

1. Hold Windows Key + R. Run Dialogue Box will open up.
2. Type "Outlook /safe" and Press OK.

Step 2: Disable any installed Antivirus/Malware/Adware Program Temporarily:

Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.

In most cases Outlook error code should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 14/01/2016
Solution ID: 757778

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  • May 2nd, 2016

    Posted In: Microsoft Outlook

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