Cannot Open Your Default E-mail Folders. The Information Store Could Not Be Opened – How to Fix Steps
This document explains how to fix Microsoft Outlook Cannot Open Your Default E-mail Folders. The Information Store Could Not Be Opened error if it is not working properly or throwing an error while installing, updating, launching/opening, performing action like sending or receiving emails, configuring emails etc.
This solutions applies for following version of Microsoft Outlook:
Microsoft Office (2013/365/2016)
Error Code Log
Avg. Time to Resolve Issue
Microsoft Outlook <version> 3.73
Incompatible System Files
Faulting Application Name: Microsoft Outlook <Application name>, version: 6.9.3255.26539, time stamp: 0×54540784
Faulting module name: Outlook event.dll, version: 8.4.3640.93232
1. Press Win Key + R. Run Dialogue Box will open up.
2. Enter "Outlook /safe" and Press OK.
In most cases Outlook Cannot Open Your Default E-mail Folders error code should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.
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