This document explains how to fix Cannot Start Microsoft Office Outlook. Mapi32.dll Is Corrupt Or The Wrong Version error code if it is not working properly or throwing an error while installing, updating,  launching/opening, performing action like sending or receiving emails, configuring emails etc.

This solutions applies for following version of Microsoft Outlook:

  • Outlook 2016
  • Outlook 365
  • Outlook 2013
  • Outlook 2010
  • Outlook 2007
  • Microsoft Office (2013/365/2016)

 

Error Code Log
Avg. Time to Resolve Issue   40 mins
Difficulty Hard
Log Name: Microsoft Outlook <version> 6.74
Source: Application Conflict
Event ID: 4214
Operating System
  • Windows 7
  • Windows 8
  • Windows 10
Level: Memory Level
User: <Outlook username>
Description:
  • Faulting Application Name: Microsoft Outlook <Application name>, version: 3.1.1331.76208, time stamp: 0×45887783
  • Faulting module name: Outlook  event.dll, version: 6.7.6635.00110
  • Exception code: 0xe07b434e
  • Fault offset: 0xe02a586c
  • Faulting process ID: 0×805
  • Faulting application start time: 0x03bdcc8g89823720
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Outlook\<appname>
  • Report ID: c4c53a25-5917-88e4-2146-8884abe4d325

Cause of Cannot Start Microsoft Office Outlook. Mapi32.dll Is Corrupt Or The Wrong Version Outlook Error Code

  • DNS Conflict
  • System DLL files conflict

How to fix Outlook Error Code

Step 1: Check Proxy Settings

1. In Start Searchbox type "CMD" (without qoutes)
2. Click on CMD.
Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)

 netsh winhttp show proxy 

Check Proxy Setting

Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select "Run as Administrator"

If you get the message "Direct Access (no proxy server)", continue to the next step otherwise disable proxy from Network Settings.

 You can contact our 24x7 Live support for any help during the whole process. 

Step 2: Check for system corruption
1. Hold Windows Key + R. Run Dialogue Box will open up.
2. Enter CMD and Click OK.
open command prompt3. In command Prompt Copy following commands (Simply select the command and press Ctrl+C and press Ctrl+V in command prompt)

 sfc /scannow 

sfc scannow
The system will take some time to check. Let it run for a while. If it finds any issues in "system" integrity it will automatically fix it.

Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select "Run as Administrator"

 You can contact our 24x7 customer Live Technician for any help during the whole process. 

In most cases Cannot Start Microsoft Office Outlook. Mapi32.dll Is Corrupt Or The Wrong Version Outlook error should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 15/02/2016
Solution ID: 385887

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  • May 2nd, 2016

    Posted In: Microsoft Outlook

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