Cannot Start Microsoft Outlook. Cannot Open The Outlook Window. The Set Of Folders Cannot Be Opened – How to Fix Guide
This document explains how to fix Microsoft Outlook error Code: Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The information store could not be opened.
The error generally shows up while installing, updating, launching/opening, performing action like sending or receiving emails, configuring emails etc.
This solutions applies for following version of Microsoft Outlook:
Microsoft Office (2013/365/2016)
Error Code Log
Avg. Time to Resolve Issue
Microsoft Outlook <version> 9.65
Windows update Conflict
Also Known As:
Outlook fehler code , foutcode , fejlkode , code d’erreur , codice di errore , feil kode , cod de eroare , código de error
Faulting Application Name: Microsoft Outlook <Application name>, version: 8.2.1691.40605, time stamp: 0×60145556
Faulting module name: Outlook error.dll, version: 8.9.2606.78776
Step 1: Disable Proxy
1. Hold Windows Key + R. Run Dialogue Box will open up.
2. Enter CMD and Click OK.
3. In command Prompt Copy following commands (Simply select the command and hold ctrl+c and press ctrl+v in command prompt)
netsh winhttp show proxy
Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator”
If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.
Step 2:Disable any installed Antivirus/Malware/Adware Program Temporarily:
Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.
In most cases the Outlook error should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.
You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.