This document explains how to fix Microsoft Office Error code 30015-11 (-2147023838) if it is not working correctly or throwing an unexpected error while instllalling or reinstalling office. This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016.

The error code 30015-11 (-2147023838) generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

30015-11 (-2147023838) Error Code Log
Avg. Time to Resolve Issue   40 mins
Difficulty Critical
Log Name: Microsoft Office <version> 4.81
Source: Incompatible System Files
Event ID: 8168
Task Category: (735)
Level: Application Level
Also known as Microsoft office 30015-11 (-2147023838) fehler code, foutcode, fejlkode , code d’erreur, codice di errore , feil kode, cod de eroare, código de error
Description:
  • Faulting application name: Microsoft Office <Application name>, version: 4.2.1725.13628, time stamp: 0×12376971
  • Faulting module name: Office event.dll, version: 1.3.4770.32166, time stamp: 0×74231778, time stamp: 0×71257415
  • Exception code: 0xb09e884e
  • Fault offset: 0xe03g376g
  • Faulting process ID: 0×754
  • Faulting application start time: 0x03acae9f11880077
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
  • Report ID: c1c63f36-8184-85g3-6979-7542cgf3e917
Table of contents

Symptoms of Error Code

  • You will get an Error Message while opening/installing Office. The error may look like “Something went wrong. Error code 30015-11 (-2147023838)”.
  • System takes longer time to boot
  • MS Office Applications freezes at times.

Cause of 30015-11 (-2147023838) Error Code

  • Corrupt Office installation files
  • Slow ISP Connection
  • System DLL files conflict

How to Resolve Error Code 30015-11 (-2147023838)

Disclaimer
The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
Step 1 Disable Windows Firewall Temporarily:

1. Press Windows Key + R. Run Dialogue Box will open up.
2. Type Firewall.cpl and Click OK.

3. Click on “Turn Windows Firewall On or Off
Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
5. Do the same for Public Network Setting.
Disable Windows Firewall6. Press OK.
Note: After the issue is resolved you must turn the Windows Firewall on.

Step 2 Check System Integrity:

1. In Start Searchbox type “CMD” (without quotes)
2. Click on CMD
open command prompt3. In command Prompt Copy following commands (Simply select the command and press Ctrl+C and press Ctrl+V in command prompt)

 sfc /scannow 

sfc scannow
The system will take some time to check. Let it run for a while. If it finds any issues in “os” integrity it will automatically fix it.
Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

 You can contact our 24×7 customer support for any help during the whole process. 

 

In most cases error code 30015-11 (-2147023838) should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

Rate this Solution
Did this article help you?
54   2      
Last Updated: 15/01/2016
Solution ID: 469074

 

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  • January 11th, 2018

    Posted In: Microsoft Office Errors

    This document explains how to fix “The server you are trying to access is using an authentication protocol not supported by this version of Office 2016/365/2013/2010″ has occurred if it is not working correctly or throwing an unexpected error while installalling or reinstalling office. This solution applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016.

    The error generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

    The server you are trying to access is using an authentication protocol not supported by this version of Office Error Code Log
    Avg. Time to Resolve Issue   45 mins
    Difficulty Very Hard
    Log Name: Microsoft Office <version> 4.12
    Source: Application Error
    Event ID: 8794
    Task Category: (675)
    Level: Administrator
    Also known as The server you are trying to access is using an authentication protocol not supported by this version of Office fehler code, foutcode, fejlkode , code d’erreur, codice di errore , feil kode, cod de eroare, código de error
    Description:
    • Faulting application name: Microsoft Office <Application name>, version: 3.0.2897.37144, time stamp: 0×57843071
    • Faulting module name: Office event.dll, version: 2.2.4552.92965, time stamp: 0×44315519, time stamp: 0×29623758
    • Exception code: 0xe09b563f
    • Fault offset: 0xb07g839a
    • Faulting process ID: 0×607
    • Faulting application start time: 0x03ccaa1a35046439
    • Faulting application path: ~<userpath>
    • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
    • Report ID: e9f59e92-5814-44e1-8656-4174cde1e324
    Table of contents

    Symptoms of Error Code

    • You will get an Error Message while opening/installing Ms Office. The error may look like “The server you are trying to access is using an authentication protocol not supported by this version of Office“.
    • Slow down overall Windows speed
    • MS Office Applications will stop.

    Cause of the Error

    • Corrupt Core Ms office files
    • Internet connectivity issue
    • System DLL files conflict

    How to fix ErrorThe server you are trying to access is using an authentication protocol not supported by this version of OfficeHas Occurred

    Disclaimer
    The steps given below should be followed under the strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
    Step 1 Temporarily Disable any installed 3rd Party Antivirus:
    Sometimes Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors’ website for disabling it temporarily. Once the installation is done you can activate it again.

    Step 2 Check System Integrity:
    1. Hold Windows Key + R. Run Dialogue Box will open up.
    2. Type CMD and Click OK.
    open command prompt3. In command Prompt Copy following commands (Simply select the command and hold Ctrl+C and press Ctrl+V in command prompt)

     sfc /scannow 

    sfc scannow
    The system will take some time to check. Let it run for a while. If it finds any issues in “system” integrity it will automatically fix it.
    Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

     You can contact our 24×7 customer support for any help during the whole process. 

    In most cases ‘the server you are trying to access is using an authentication protocol not supported by this version of Office’ error code should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

    You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

    Rate this Solution
    Did this article help you?
    38   2      
    Last Updated: 26/02/2016
    Solution ID: 671311

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  • June 6th, 2016

    Posted In: Microsoft Office Errors

    This document explains how to fix “Excel, Word or Outlook problems caused by a Windows 10 DisplayLink driver” if it is not working correctly or throwing an unexpected error while installing or reinstalling office. This solution applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016.

    The error generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

    Office Error DisplayLink driver Log
    Avg. Time to Resolve Issue   45 mins
    Difficulty Very Hard
    Log Name: Microsoft Office <version> 8.33
    Source: Corrupt File System
    Event ID: 2891
    Task Category: (707)
    Level: Administrator
    Also known as Windows 10 DisplayLink driver foutcode, fejlkode , code d’erreur, codice di errore , feil kode, cod de eroare, código de error
    Description:
    • Faulting application name: Microsoft Office <Application name>, version: 4.9.3602.95976, time stamp: 0×34367844
    • Faulting module name: Office error.dll, version: 6.1.1845.95811, time stamp: 0×27093522, time stamp: 0×72170279
    • Exception code: 0xc03b754c
    • Fault offset: 0xb09e277d
    • Faulting process ID: 0×016
    • Faulting application start time: 0x15dcec3e78314349
    • Faulting application path: ~<userpath>
    • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
    • Report ID: e6e29e53-1238-64e8-4486-3378dee2a762
    Table of contents

    Symptoms of Error Excel, Word or Outlook problems caused by a Windows 10 DisplayLink driver

    • You will get errors while opening/installing Microsoft Office. The error may look like “Excel, Word or Outlook problems caused by a Windows 10 DisplayLink driver“.
    • Slows down overall system speed
    • Microsoft Office stops responding.

    Cause of  the Error

    • Corrupt Office installation files
    • Windows Firewall blocking the installation
    • Temporary files location is infected with active malware

    How to Resolve “Excel, Word or Outlook problems caused by a Windows 10 DisplayLink driver”

    Disclaimer

    The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.

    Step 1 Check Proxy Settings:

    1. In Start Searchbox type “CMD” (without qoutes)
    2. Click on CMD.
    Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)

     netsh winhttp show proxy 

    Check Proxy Setting

    Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

    If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

     You can contact our 24×7 customer support for any help during the whole process. 

    Step 2 Disable any installed Antivirus/Malware/Adware Program Temporarily:
    Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.

    Step 3 Temporarily Disable Windows Firewall Setting :

    1. Hold Windows Key + R. Run Dialogue Box will open up.
    2. Type Firewall.cpl and Click OK.

    3. Click on “Turn Windows Firewall On or Off
    Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
    5. Do the same for Public Network Setting.
    Disable Windows Firewall6. Press OK.
    Note: After the issue is resolved you must turn the Windows Firewall on.

    In most cases error code Excel, Word or Outlook problems caused by a Windows 10 DisplayLink driver should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

    You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

    Rate this Solution
    Did this article help you?
    47   3      
    Last Updated: 02/02/2016
    Solution ID: 647777

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  • The server you are trying to access is using an authentication protocol not supported by this version of Office 2016/2013/2010
  • June 6th, 2016

    Posted In: Microsoft Office Errors, Microsoft Outlook, Microsoft Windows

    Leave a Comment

    This document explains how to fix Microsoft Office Install Error Code 3-4 if it is not working correctly or throwing an unexpected error while installing or reinstalling office. This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016.

    The error Something went wrong generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

    Office Install Error Code 3-4 Log
    Avg. Time to Resolve Issue   45 mins
    Difficulty Very Hard
    Log Name: Microsoft Office <version> 8.33
    Source: Corrupt File System
    Event ID: 2891
    Task Category: (707)
    Level: Administrator
    Also known as Something went wrong fehler code, foutcode, fejlkode , code d’erreur, codice di errore , feil kode, cod de eroare, código de error
    Description:
    • Faulting application name: Microsoft Office <Application name>, version: 4.9.3602.95976, time stamp: 0×34367844
    • Faulting module name: Office error.dll, version: 6.1.1845.95811, time stamp: 0×27093522, time stamp: 0×72170279
    • Exception code: 0xc03b754c
    • Fault offset: 0xb09e277d
    • Faulting process ID: 0×016
    • Faulting application start time: 0x15dcec3e78314349
    • Faulting application path: ~<userpath>
    • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
    • Report ID: e6e29e53-1238-64e8-4486-3378dee2a762
    Table of contents

    Symptoms of Error Code 3-4

    • You will get errors while opening/installing Microsoft Office. The error may look like “Something went wrong. Error code Something went wrong”.
    • Slows down overall system speed
    • Microsoft Office stops responding.

    Cause of Office Install Error Code 3-4

    • Corrupt Office installation files
    • Windows Firewall blocking the installation
    • Temporary files location is infected with active malware

    How to Resolve Office Install Error Code 3-4

    Disclaimer

    The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.

    Step 1 Check Proxy Settings:

    1. In Start Searchbox type “CMD” (without qoutes)
    2. Click on CMD.
    Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)

     netsh winhttp show proxy 

    Check Proxy Setting

    Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

    If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

     You can contact our 24×7 customer support for any help during the whole process. 

    Step 2 Disable any installed Antivirus/Malware/Adware Program Temporarily:
    Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.

    Step 3 Temporarily Disable Windows Firewall Setting :

    1. Hold Windows Key + R. Run Dialogue Box will open up.
    2. Type Firewall.cpl and Click OK.

    3. Click on “Turn Windows Firewall On or Off
    Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
    5. Do the same for Public Network Setting.
    Disable Windows Firewall6. Press OK.
    Note: After the issue is resolved you must turn the Windows Firewall on.

    In most cases error code Something went wrong should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

    You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

    Rate this Solution
    Did this article help you?
    47   3      
    Last Updated: 02/02/2016
    Solution ID: 647777

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  • June 2nd, 2016

    Posted In: Microsoft Office Errors

    Leave a Comment

    This document explains how to fix  Microsoft Office Upload Center Cache Constantly Needs Repair if it is not working correctly or throwing an unexpected error while installing or reinstalling office. This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016.

    The error code Microsoft Office Upload Center Cache Constantly Needs Repair generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

    Error Code Log
    Avg. Time to Resolve Issue   30 mins
    Difficulty Critical
    Log Name: Microsoft Office <version> 2.33
    Source: Hard Disk Error
    Event ID: 6218
    Task Category: (889)
    Level: Administrator
    Also known as Can not install office 2013 – error: Bootstrapper stopped working fehler code, foutcode, fejlkode , code d’erreur, codice di errore , feil kode, cod de eroare, código de error
    Description:
    • Faulting application name: Microsoft Office <Application name>, version: 4.6.7562.58006, time stamp: 0×61645170
    • Faulting module name: Office error.dll, version: 8.5.8818.25634, time stamp: 0×44009311, time stamp: 0×51280782
    • Exception code: 0xb04g093c
    • Fault offset: 0xe06b026c
    • Faulting process ID: 0×656
    • Faulting application start time: 0x11fgac7e45264176
    • Faulting application path: ~<userpath>
    • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
    • Report ID: b8e87b78-6718-12b2-2649-7528beb8e531
    Table of contents

    Symptoms of Error Code

    • You will get error when launching/configuring MS Office. The error may look like “Microsoft Office Upload Center Cache Constantly Needs Repair”.
    • Slow I/O Speed
    • Ms Office Application Will stop working.

    Cause of Error Code

    • Corrupt Office installation
    • DNS Conflict
    • System Level Conflict

    Steps to resolve Microsoft Office Upload Center Cache Constantly Needs Repair

    Disclaimer

    The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.

    Step 1 Verify Internet explorer Settings

    1. In Start Search box type iexplore
    2. Click on “Internet Explorer”.
    Open Internet Explorer3. Hold Alt+T and Select Internet Options
    Select Internet Options From tools menu4. Select Security Tab and Click on “Reset all zones to default level” if the button is active.
    Reset Internet Settings
    5. Press OK.

    Step 2 Temporarily Disable any installed 3rd Party Antivirus:
    Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.

     

    In most cases error code Microsoft Office Upload Center Cache Constantly Needs Repair should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

    You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

    Rate this Solution
    Did this article help you?
    13   2      
    Last Updated: 12/02/2016
    Solution ID: 576851

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  • June 2nd, 2016

    Posted In: Microsoft Office Errors

    Leave a Comment

    This document explains how to fix Microsoft Office Error code The Application Was Unable To Start Correctly (0xc0000142) Click Ok To Close The Application if it is not working correctly or throwing an unexpected error while opening office Application. This solution applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016.

    This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

    Error
    Avg. Time to Resolve Issue 30 mins
    Difficulty Hard
    Log Name: Microsoft Office <version> 8.66
    Source: Microsoft Office Application Error
    Event ID: 7447
    Task Category: (949)
    Level: Administrator
    Also known as The Application Was Unable To Start Correctly (0xc0000142) Click Ok To Close The Application fehler code, foutcode , fejlkode, code d’erreur , codice di errore, feil kode, cod de eroare, código de error
    Description:
    • Faulting application name: Microsoft Office <Application name>, version: 7.6.6905.61945, time stamp: 0×19186570
    • Faulting module name: Office event.dll, version: 1.3.4043.69086, time stamp: 0×86165212, time stamp: 0×19159825
    • Exception code: 0xc02f455g
    • Fault offset: 0xd04a124c
    • Faulting process ID: 0×529
    • Faulting application start time: 0x14dfea5g48750252
    • Faulting application path: ~<userpath>
    • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
    • Report ID: b4b13a49-4386-19g9-9362-6976cgb4g768
    Table of contents

    Symptoms of Error Code

    • You will get error messages while launching/configuring MS Office. The error may look like “The Application Was Unable To Start Correctly (0xc0000142) Click Ok To Close The Application”.
    • Slow Overall System Performance
    • Ms Office Application Will stop working.

    Cause of  Error Code

    • Corrupt Office installation files
    • Slow ISP Connection
    • System Level Conflict

    Steps to resolve Error Code 0xc0000142

    Disclaimer
    The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
    Step 1 Disable Proxy
    1. Press Windows Key + R. Run Dialogue Box will open up.
    2. Enter CMD and Click OK.
    Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)

     netsh winhttp show proxy 

    Check Proxy Setting

    Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

    If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

     You can contact our 24×7 customer support for any help during the whole process. 

    Step 2 Temporarily Disable any installed 3rd Party Antivirus:
    Sometimes Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendor’s website for disabling it temporarily. Once the installation is done you can activate it again.

    In most cases Office error code The Application Was Unable To Start Correctly (0xc0000142) Click Ok To Close The Application should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

    You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

    Rate this Solution
    Did this article help you?
    37   1      
    Last Updated: 13/02/2016
    Solution ID: 217378

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  • May 31st, 2016

    Posted In: Microsoft Office Errors

    This document explains how to fix Microsoft Office Error code 0xc00000fd if it is not working correctly or throwing an unexpected error while instllalling or reinstalling office. This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016. The error code 0xc00000fd generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

    0xc00000fd Error Code Log
    Avg. Time to Resolve Issue   40 mins
    Difficulty Hard
    Log Name: Microsoft Office <version> 7.81
    Source: Hard Disk Error
    Event ID: 2728
    Task Category: (348)
    Level: System Level
    Also known as fehler code 0xc00000fd, foutcode 0xc00000fd, fejlkode 0xc00000fd, code d’erreur 0xc00000fd, codice di errore 0xc00000fd, feil kode 0xc00000fd, cod de eroare 0xc00000fd, código de error 0xc00000fd, office error code 0xc00000fd during office installation
    Description:
    • Faulting application name: Microsoft Office <Application name>, version: 9.6.0030.50776, time stamp: 0×14260191
    • Faulting module name: Office log.dll, version: 8.3.7366.20396, time stamp: 0×76155119, time stamp: 0×45588835
    • Exception code: 0xa08b862b
    • Fault offset: 0xc07e385g
    • Faulting process ID: 0×967
    • Faulting application start time: 0x12bdfe5b21087191
    • Faulting application path: ~<userpath>
    • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
    • Report ID: e2b26g96-3293-86c9-8524-5367eae9c956
    Table of contents

    Symptoms of Error Code

    • You will get error messages while launching/installing Microsoft Office. The error may look like “Something went wrong. Error code 0xc00000fd“.
    • System may hang time to time
    • Ms Office Application Will Stop.

    Cause of 0xc00000fd Error Code

    • Corrupt Core office files
    • Slow Internet Connection
    • Junk store location is infected with active threat

    Steps to resolve Error Code 0xc00000fd

    Disclaimer
    The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
    Step 1 Check if your network is behind Proxy:

    1. In Start Search box type CMD
    2. Click on CMD.
    Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and hold ctrl+c and press ctrl+v in command prompt)

     netsh winhttp show proxy 

    Check Proxy Setting

    Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

    If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

     You can contact our 24×7 customer support for any help during the whole process. 

    Step 2 Temporarily Disable any installed 3rd Party Antivirus:
    Sometimes Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors’ website for disabling it temporarily. Once the installation is done you can activate it again.

    Step 3 Again Check if your network is behind Proxy:

    1. Hold down Win Key + R and Type CMD
    2. Hit Enter key
    Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)

     netsh winhttp import proxy source=ie 

    Check Proxy Setting

    Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

    If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

     You can contact our 24×7 customer support for any help during the whole process. 

    In most cases error code 0xc00000fd should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

    You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

    Rate this Solution
    Did this article help you?
    28   0      
    Last Updated: 26/02/2016
    Solution ID: 255385

    May 31st, 2016

    Posted In: Microsoft Office Errors

    This document explains how to fix Microsoft Office Error code 0x4004f00d if it is not working correctly or throwing an unexpected error while instllalling or reinstalling office. This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016. The error 0x4004f00d generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

    0x4004f00d Error Code Log
    Avg. Time to Resolve Issue   50 mins
    Difficulty Very Hard
    Log Name: Microsoft Office <version> 2.16
    Source: Application Error
    Event ID: 1355
    Task Category: (652)
    Level: Memory Level
    Also known as fehler code 0x4004f00d, foutcode 0x4004f00d, fejlkode 0x4004f00d, code d’erreur 0x4004f00d, codice di errore 0x4004f00d, feil kode 0x4004f00d, cod de eroare 0x4004f00d, código de error 0x4004f00d, office error code 0x4004f00d during office installation
    Description:
    • Faulting application name: Microsoft Office <Application name>, version: 7.5.1529.01121, time stamp: 0×65325502
    • Faulting module name: Office event.dll, version: 3.9.0822.83726, time stamp: 0×36199779, time stamp: 0×92452444
    • Exception code: 0xb04c337f
    • Fault offset: 0xb02b393f
    • Faulting process ID: 0×850
    • Faulting application start time: 0x06eged7f26687911
    • Faulting application path: ~<userpath>
    • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
    • Report ID: c7g75c97-2463-89a7-5361-9673geb3b521
    Table of contents

    Symptoms of Error Code 

    • You will receive an Error Message while opening/installing Office. The error may look like “Something went wrong. Error code 0x4004f00d”.
    • System may stop responding time to time
    • Ms Office Application Will Stop.

    Cause of 0x4004f00d Error Code

    • Corrupt System Files
    • Slow ISP Connection
    • System DLL files conflict

    How to Resolve Error Code 0x4004f00d

    Disclaimer
    The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
    Step 1 Steps to do Disk cleanup:

    1. Goto My Computer. Right click on OS drive and select Properties.
    How to Resolve Setup can not find the required Setup controller file.  Either there was a network error, an error reading from the CD, DVD, or or other installation media, or a problem with the package you downloaded. 2. Click on Disk Cleanup option button.
    Step Fix Setup can not find the required Setup controller file.  Either there was a network error, an error reading from the CD, DVD, or or other installation media, or a problem with the package you downloaded.3. Drive Selection Box will open up. Select your Operating System drive and Press OK.
    Select Drive for Diskcleanup4. Tick all the check boxes and Click OK.

    Tick All Boxes and Press OK

    Step 2 Check for system corruption:

    1. In Start Searchbox type “CMD” (without quotes)
    2. Click on CMD
    open command prompt3. In command Prompt Copy following commands (Simply select the command and press Ctrl+C and press Ctrl+V in command prompt)

     sfc /scannow 

    sfc scannow
    The system will take some time to check. Let it run for a while. If it finds any issues in “os” integrity it will automatically fix it.
    Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

     You can contact our 24×7 customer support for any help during the whole process. 

    Step 3 Temporarily Disable any installed 3rd Party Antivirus:
    Sometimes Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendor’s website for disabling it temporarily. Once the installation is done you can activate it again.

     

    In most cases error code 0x4004f00d should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

    You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

    Rate this Solution
    Did this article help you?
    45   2      
    Last Updated: 22/02/2016
    Solution ID: 792092
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  • May 31st, 2016

    Posted In: Microsoft Office Errors

    This document explains how to fix Microsoft Office ‘the application was unable to start correctly 0xc00007b. Click Ok To Close The Application’ error code if it is not working correctly or throwing an unexpected error while opening office Application or files.

    This solution applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

    Error Code Log
    Avg. Time to Resolve Issue   50 mins
    Difficulty Critical
    Log Name: Microsoft Office <version> 8.64
    Source: Memory Corrupt
    Event ID: 7626
    Task Category: (518)
    Level: Memory Level
    Also known as fehler code, foutcode, fejlkode, code d’erreur, codice di errore , feil kode, cod de eroare, código de error
    Description:
    • Faulting application name: Microsoft Office <Application name>, version: 3.6.1676.52231, time stamp: 0×72201341
    • Faulting module name: Office event.dll, version: 9.9.3113.11984, time stamp: 0×33317505, time stamp: 0×21453836
    • Exception code: 0xe02g257d
    • Fault offset: 0xa01f367e
    • Faulting process ID: 0×897
    • Faulting application start time: 0x18eegd9e78014641
    • Faulting application path: ~<userpath>
    • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
    • Report ID: b9d44c69-1273-65e4-8255-9265aaf1e339
    Table of contents

    Symptoms of Error Code 0xc00007b

    • You will receive an Error Message while opening/installing Office Application (Word, Powerpoint, Excel, Outlook). The error may look like “the application was unable to start correctly 0xc00007b. Click Ok To Close The Application”.
    • Slow Overall System Performance
    • Microsoft Office Application Will Stop.

    Cause of Error Code 0xc00007b

    • Corrupt Office application files
    • Incompatible Internet proxy configuration
    • Temporary files location is infected with active threat

    Steps to resolve Error “The Application Was Unable To Start Correctly 0xc00007b”

    Disclaimer
    The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
    Step 1 Check Windows Firewall

    1. Press Windows Key + R. Run Dialogue Box will open up.
    2. Type Firewall.cpl and Press OK.

    3. Click on “Turn Windows Firewall On or Off
    Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
    5. Do the same for Public Network Setting.
    Disable Windows Firewall6. Press OK.
    Note: After the issue is resolved you must turn the Windows Firewall on.

    Step 2 Check if your network is behind Proxy

    1. In Start Searchbox type “CMD” (without qoutes)
    2. Click on CMD.
    Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)

     netsh winhttp show proxy 

    Check Proxy Setting

    Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

    If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

     You can contact our 24×7 customer support for any help during the whole process. 

    In most cases Micorosoft office error code the application was unable to start correctly 0xc00007b. Click Ok To Close The Application should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

    You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

    Rate this Solution
    Did this article help you?
    47   1      
    Last Updated: 28/01/2016
    Solution ID: 809829

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  • May 31st, 2016

    Posted In: Microsoft Office Errors

    This document explains how to fix Microsoft Office error code ‘The Application Was Unable To Start Correctly 0xc0000022 if it is not working correctly or throwing an unexpected error while launching or opening office files.

    This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016.This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

    Error Code Log
    Avg. Time to Resolve Issue   30 mins
    Difficulty Hard
    Log Name: Microsoft Office <version> 8.53
    Source: System Error
    Event ID: 9840
    Task Category: (606)
    Level: Application Level
    Also known as fehler code, foutcode, fejlkode, code d’erreur, codice di errore , feil kode, cod de eroare, código de error
    Description:
    • Faulting application name: Microsoft Office <Application name>, version: 5.6.3154.07399, time stamp: 0×65095103
    • Faulting module name: Office error.dll, version: 6.9.2404.47018, time stamp: 0×18359199, time stamp: 0×83887385
    • Exception code: 0xb02b142a
    • Fault offset: 0xb06g570g
    • Faulting process ID: 0×213
    • Faulting application start time: 0x12ebgd3c72776623
    • Faulting application path: ~<userpath>
    • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
    • Report ID: a5b89f79-1687-44d7-6292-2989dfg5e486
    Table of contents

    Symptoms of Error Code ‘0xc0000022 ‘

    • You will get error messages when launching/configuring MS Office. The error may look like “The Application Was Unable To Start Correctly 0xc0000022. Click Ok To Close The Application”.
    • High memory usage
    • Microsoft Office Application Will Stop.

    Cause of Error Code 0xc0000022 

    • Corrupt Office installation files
    • Slow ISP Connection
    • Microsoft office internal Application Conflict

    How to fix “The Application Was Unable To Start Correctly 0xc0000022”

    Disclaimer
    The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
    Step 1 Check Proxy Settings

    1. Hold Win Key + R and Type CMD
    2. Click OK.
    Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)

     netsh winhttp show proxy 

    Check Proxy Setting

    Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

    If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

     You can contact our 24×7 customer support for any help during the whole process. 

    Step 2 Check for system corruption

    1. In Start Search box type “CMD” (without quotes)
    2. Click on CMD
    open command prompt3. In command Prompt Copy following commands (Simply select the command and press Ctrl+C and press Ctrl+V in command prompt)

     sfc /scannow 

    sfc scannow
    The system will take some time to check. Let it run for a while. If it finds any issues in “os” integrity it will automatically fix it.
    Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

     You can contact our 24×7 customer support for any help during the whole process. 

    In most cases Microsoft office error code the application was unable to start correctly 0xc0000022 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

    You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

    Rate this Solution
    Did this article help you?
    76   0      
    Last Updated: 16/02/2016
    Solution ID: 546352

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  • May 31st, 2016

    Posted In: Microsoft Office Errors

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