This document explains how to fix Microsoft Office error code 30125-28 (12029) if it is not working properly or throwing an error while installing, updating or upgrading Windows.

The error message may look like:
– Windows could not search for new updates. An error occurred while checking for new updates for your computer.
– Some updated were not installed. Failed: 75 updates
Error(s) found: Code 30125-28 (12029) Office Update encountered an unknown error.

This solutions applies for following version of Microsoft Office:

  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Error 30125-28 (12029) Office Update Overview
Avg. Time to Resolve Issue   40 mins
Difficulty Very Hard
Log Name: MicrosofWindowsUpdateError7339.log
Source: Device
Event ID: 2824
Operating System
  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Level: Warning
User: System
Description:
  • Faulting Application Name: Window Update Manager , version: 1.4.3221.20896, time stamp: 0×95010121
  • Faulting module name: Windows  update.dll, version: 2.6.8708.80150
  • Exception code: 0xe03a025b
  • Fault offset: 0xc08d972e
  • Faulting process ID: 0×120
  • Faulting application start time: 0x800c2g93965489
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Windows\System32
  • Report ID: d4e91g81-9911-93d2-7326-3567faf3d514
Also Known as
  • WindowsUpdate_email address is not connected to this account.
  • 30125-28 (12029)
  • WindowsUpdate_30125-28 (12029)e
  • 30125-28 (12029)e
  • 0x30125-28 (12029)
  • fehler code `, foutcode 30125-28 (12029), fejlkode 30125-28 (12029), code d’erreur 30125-28 (12029), codice di errore 30125-28 (12029), feil kode 30125-28 (12029), cod de eroare 30125-28 (12029), código de error 30125-28 (12029)

Cause of 30125-28 (12029) Office Update Error Code

  • Internet connectivity issue
  • Junk files location is infected with active threat

How to fix Windows Office Error Code 30125-28 (12029)

Step 1: Temporarily Disable any installed 3rd Party Antivirus:

Some times Antivirus/Malware/Adware programs mark Microsoft Office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.

Step 2: Check Windows Firewall :

1. In Start Search box type “Firewall.cpl” (without quotes)
Open Windows Firewall2. Click on Windows Firewall.
3. Click on “Turn Windows Firewall On or Off
Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
5. Do the same for Public Network Setting.
Disable Windows Firewall6. Press OK.
Note: After the issue is resolved you must turn the Windows Firewall on.

In most cases Microsoft Office Update error 30125-28 (12029) should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Microsoft Certified Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 05/01/2016
Solution ID: 916244

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  • May 31st, 2016

    Posted In: Microsoft Windows

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