Error Code 30125-28 (12029) for Office 365 Installation and Updtes
This document explains how to fix Microsoft Office error code 30125-28 (12029) if it is not working properly or throwing an error while installing, updating or upgrading Windows.
The error message may look like: – Windows could not search for new updates. An error occurred while checking for new updates for your computer.
– Some updated were not installed. Failed: 75 updates Error(s) found: Code 30125-28 (12029) Office Update encountered an unknown error.
This solutions applies for following version of Microsoft Office:
Faulting module name: Windows update.dll, version: 2.6.8708.80150
Exception code: 0xe03a025b
Fault offset: 0xc08d972e
Faulting process ID: 0×120
Faulting application start time: 0x800c2g93965489
Faulting application path: ~<userpath>
Faulting module path: ~C:\Windows\System32
Report ID: d4e91g81-9911-93d2-7326-3567faf3d514
Also Known as
WindowsUpdate_email address is not connected to this account.
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Cause of 30125-28 (12029) Office Update Error Code
Internet connectivity issue
Junk files location is infected with active threat
How to fix Windows Office Error Code 30125-28 (12029)
Step 1: Temporarily Disable any installed 3rd Party Antivirus:
Some times Antivirus/Malware/Adware programs mark Microsoft Office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.
Step 2:Check Windows Firewall :
1. In Start Search box type “Firewall.cpl” (without quotes)
2. Click on Windows Firewall.
3. Click on “Turn Windows Firewall On or Off”
4. In Private network Setting, select “Turn off Windows firewall (not recommended)”
5. Do the same for Public Network Setting.
6. Press OK. Note: After the issue is resolved you must turn the Windows Firewall on.
In most cases MicrosoftOffice Update error 30125-28 (12029) should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.
You can chat one-on-one with one of our Microsoft Certified Support Representative 24/7 by clicking on the Chat button.