This document explains how to fix Microsoft Windows error code 80246010 if it is not working properly or throwing an error while installing, updating or upgrading Windows.

The error message may look like:
– Windows could not search for new updates. An error occurred while checking for new updates for your computer.
– Some updated were not installed. Failed: 22 updates
Error(s) found: Code 80246010 Windows update encountered an unknown error.

This solutions applies for following version of Microsoft Windows:

  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Error 80246010 Windows Update Overview
Avg. Time to Resolve Issue   50 mins
Difficulty Hard
Log Name: MicrosofWindowsUpdateError8861.log
Source: System
Event ID: 5695
Operating System
  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Level: Warning
User: System
Description:
  • Faulting Application Name: Window Update Manager , version: 3.6.4059.59479, time stamp: 0×38225504
  • Faulting module name: Windows  log.dll, version: 3.7.3516.35256
  • Exception code: 0xa06c891c
  • Fault offset: 0xb06b589d
  • Faulting process ID: 0×446
  • Faulting application start time: 0x800g7c63538255
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Windows\System32
  • Report ID: a8e92d21-4611-76f7-7551-1976bae6e646
Also Known as
  • WindowsUpdate_something went wrong
  • 80246010
  • WindowsUpdate_80246010e
  • 80246010e
  • 0x80246010
  • fehler code `, foutcode 80246010, fejlkode 80246010, code d’erreur 80246010, codice di errore 80246010, feil kode 80246010, cod de eroare 80246010, código de error 80246010

Cause of 80246010 Windows Update Error Code

  • Slow ISP Connection
  • Temporary Internet store location contains active malware

Steps to resolve Windows Error 80246010

Step 1: Temporarily Disable Windows Firewall Setting :

1. In Start Search box type Firewall.cpl
Open Windows Firewall2. Click on Windows Firewall.
3. Click on “Turn Windows Firewall On or Off
Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
5. Do the same for Public Network Setting.
Disable Windows Firewall6. Press OK.
Note: After the issue is resolved you must turn the Windows Firewall on.

Step 2: Check if your network is behind Proxy:

1. In Start Searchbox type CMD
2. Click on CMD.
Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)

 netsh winhttp import proxy source=ie 

Check Proxy Setting

Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

 You can contact our 24×7 Live support for any help during the whole process. 

In most cases Microsoft Windows update error code 80246010 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Microsoft Certified Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 27/01/2016
Solution ID: 653037

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  • May 31st, 2016

    Posted In: Microsoft Windows

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