This document explains how to fix kb2267602 Error Code in Windows Update if it is not working properly or throwing an error while installing, updating or upgrading Windows.

The error message may look like:
– Windows could not search for new updates. An error occurred while checking for new updates for your computer.
– Some updated were not installed. Failed: 75 updates
Error(s) found: Code kb2267602 Windows update encountered an unknown error.

This solutions applies for following version of Microsoft Windows:

  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Error kb2267602 Windows Update Overview
Avg. Time to Resolve Issue   40 mins
Difficulty Critical
Log Name: MicrosofWindowsUpdateError9701.log
Source: Device-manager
Event ID: 5087
Operating System
  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Level: System Error
User: User
  • Faulting Application Name: Window Update Manager , version: 6.3.9620.30083, time stamp: 0×45729680
  • Faulting module name: Windows  update.dll, version: 1.4.9832.40322
  • Exception code: 0xe01e570d
  • Fault offset: 0xa05a160e
  • Faulting process ID: 0×914
  • Faulting application start time: 0x800e8a25127801
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Windows\System32
  • Report ID: b1e37c74-1468-24e4-7543-1465ega3e492
Also Known as
  • WindowsUpdate_2020
  • kb2267602
  • WindowsUpdate_kb2267602e
  • kb2267602e
  • 0xkb2267602
  • fehler code `, foutcode kb2267602, fejlkode kb2267602, code d’erreur kb2267602, codice di errore kb2267602, feil kode kb2267602, cod de eroare kb2267602, código de error kb2267602

Cause of kb2267602 Windows Update Error Code

  • System is infected with Virus/Adware
  • Temporary store location is infected with active threat

How to Resolve Windows Error Code kb2267602

Step 1: Check Proxy Settings:
1. Hold Windows Key + R. Run Dialogue Box will open up.
2. Type CMD and Press OK.
kb2267602 Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)

 netsh winhttp show proxy 

Check Proxy Setting

Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

 You can contact our 24×7 Live support for any help during the whole process. 

Step 2: Check Windows Firewall Settings :
1. Press Win Key + R and Enter Firewall.cpl
2. Press OK.

3. Click on “Turn Windows Firewall On or Off
Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
5. Do the same for Public Network Setting.
Disable Windows Firewall6. Press OK.
Note: After the issue is resolved you must turn the Windows Firewall on.

In most cases Microsoft Windows update error code kb2267602 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Microsoft Certified Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 01/02/2016
Solution ID: 256279

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    Posted In: Microsoft Windows

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