This document explains how to fix Microsoft Outlook error code 0x80070057 if it is not working properly or throwing an error while installing, updating,  launching/opening, performing action like sending or receiving emails, configuring emails etc.

The error message may look like:

Task xxx@xxx.com reported error (0x80070057): ‘Sorry, something went wrong. You may want to try again’
‘An unknown error occurred, error code: 0x80070057’

This solutions applies for following version of Microsoft Outlook:

  • Outlook 2007
  • Outlook 2010
  • Outlook 2013
  • Outlook 365
  • Outlook 2016
  • Microsoft Office (2013/365/2016)
Error InformationError Descripton
Error 0x80070057 Outlook Overview
0x80070057 Error Code Log
Avg. Time to Resolve Issue   30 mins
Difficulty Critical
Log Name: Microsoft Outlook <version> 2.06
Source: Incompatible System Files
Event ID: 6247
Operating System
  • Windows 7
  • Windows 8
  • Windows 10
Level: Administrator
User: <Outlook username>
Description:
  • Faulting Application Name: Microsoft Outlook <Application name>, version: 9.8.6032.51956, time stamp: 0×64995703
  • Faulting module name: Outlook  event.dll, version: 6.4.0859.58602
  • Exception code: 0xb04a839e
  • Fault offset: 0xc07g196e
  • Faulting process ID: 0×422
  • Faulting application start time: 0x11agce0e43039052
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Outlook\<appname>
  • Report ID: g9b42d17-2347-97f9-4782-8494age9a588

Cause of 0x80070057 Outlook Error Code

  • Internet connectivity issue
  • Outlook Internal Conflict
  • Port Blocked

How to Resolve Outlook Error Code 0x80070057

Step 1: Check for corrupt system files:
1. Hold Win Key + R. Run Dialogue Box will open up.
2. Enter CMD and Press OK.
open command prompt3. In command Prompt Copy following commands (Simply select the command and press Ctrl+C and press Ctrl+V in command prompt)

 sfc /scannow 

sfc scannow
The system will take some time to check. Let it run for a while. If it finds any issues in “operating system” integrity it will automatically fix it.

Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

 You can contact our 24×7 customer Live Technician for any help during the whole process. 

Step 2: Check if your network is behind Proxy
1. Hold Windows Key + R. Run Dialogue Box will open up.
2. Enter CMD and Click OK.
Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)

 netsh winhttp import proxy source=ie 

Check Proxy Setting

Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

 You can contact our 24×7 Live support for any help during the whole process. 

In most cases Outlook error 0x80070057 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 14/02/2016
Solution ID: 257551

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  • April 7th, 2016

    Posted In: Microsoft Outlook

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