This document explains how to fix Microsoft Outlook error code 0x800CCC7D if it is not working properly or throwing an error while installing, updating,  launching/opening, performing action like sending or receiving emails, configuring emails etc.

The error may look like:
Task ‘XXXX – Sending’ reported error (0x800CCC7D) : ‘Your outgoing (SMTP) server does not support SSL-secured connections. If SSL-secured connections have worked in the past, contact your server administrator or Internet service provider (ISP).’

This solutions applies for following version of Microsoft Outlook:

  • Outlook 2007
  • Outlook 2010
  • Outlook 2013
  • Outlook 365
  • Outlook 2016
  • Microsoft Office (2013/365/2016)
Error InformationError Descripton
Error 0x800CCC7D Outlook Overview
Total Incidents Recorded 344631
Issues Resolved (Percentage) 96%
Also Known as

Outlook fehler code 0x800CCC7D, foutcode 0x800CCC7D, fejlkode 0x800CCC7D, code d’erreur 0x800CCC7D, codice di errore 0x800CCC7D, feil kode 0x800CCC7D, cod de eroare 0x800CCC7D, código de error 0x800CCC7D

0x800CCC7D Error Code Log
Avg. Time to Resolve Issue   40 mins
Difficulty Very Hard
Log Name: Microsoft Outlook <version> 7.00
Source: Incompatible System Files
Event ID: 7832
Operating System
  • Windows 7
  • Windows 8
  • Windows 10
Level: Memory Level
User: <Outlook username>
  • Faulting Application Name: Microsoft Outlook <Application name>, version: 7.8.4634.02959, time stamp: 0×87341463
  • Faulting module name: Outlook  error.dll, version: 2.4.0978.47425
  • Exception code: 0xc02a921d
  • Fault offset: 0xe09f067g
  • Faulting process ID: 0×934
  • Faulting application start time: 0x13baee2f96678969
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Outlook\<appname>
  • Report ID: e2d83f98-7428-39g1-7364-2165eed4f863

Cause of 0x800CCC7D Outlook Error Code

  • Internet connectivity issue
  • System DLL files conflict

Steps to resolve Outlook Error 0x800CCC7D

Step 1: Check System Integrity:
1. Press Win Key + R. Run Dialogue Box will open up.
2. Type CMD and Press OK.
open command prompt3. In command Prompt Copy following commands (Simply select the command and press Ctrl+C and press Ctrl+V in command prompt)

 sfc /scannow 

sfc scannow
The system will take some time to check. Let it run for a while. If it finds any issues in “operating system” integrity it will automatically fix it.

Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

 You can contact our 24×7 customer Live Technician for any help during the whole process. 

Step 2: Disable any installed Antivirus/Malware/Adware Program Temporarily:

Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.

In most cases Outlook error 0x800CCC7D should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 21/02/2016
Solution ID: 706214

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    April 7th, 2016

    Posted In: Microsoft Outlook

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