This document explains how to fix Microsoft Outlook error code 0x800cccoe if it is not working properly or throwing an error while installing, updating,  launching/opening, performing action like sending or receiving emails, configuring emails etc.

The error message may look like:
The connection to the server has failed.  Account:  “Hotmail”  Server: “”.  Protocol:  POP3.  Port: 110  Secure[SSL]; No.  Socket Error:  10013
Error number:  0x800CCC0E.

This solutions applies for following version of Microsoft Outlook:

  • Outlook 2007
  • Outlook 2010
  • Outlook 2013
  • Outlook 365
  • Outlook 2016
  • Microsoft Office (2013/365/2016)
Error InformationError Descripton
Error 0x800cccoe Outlook Overview
Total Incidents Recorded 686924
Issues Resolved (Percentage) 98%
Also Known as

Outlook fehler code 0x800cccoe, foutcode 0x800cccoe, fejlkode 0x800cccoe, code d’erreur 0x800cccoe, codice di errore 0x800cccoe, feil kode 0x800cccoe, cod de eroare 0x800cccoe, código de error 0x800cccoe

0x800cccoe Error Code Log
Avg. Time to Resolve Issue   40 mins
Difficulty Critical
Log Name: Microsoft Outlook <version> 8.12
Source: Windows update Conflict
Event ID: 8480
Operating System
  • Windows 7
  • Windows 8
  • Windows 10
Level: System Level
User: <Outlook username>
  • Faulting Application Name: Microsoft Outlook <Application name>, version: 8.6.1404.46074, time stamp: 0×85162694
  • Faulting module name: Outlook  error.dll, version: 2.4.9224.11919
  • Exception code: 0xb09b373a
  • Fault offset: 0xe07c449f
  • Faulting process ID: 0×441
  • Faulting application start time: 0x13gfae9f65224624
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Outlook\<appname>
  • Report ID: g9e59e72-9863-64g8-7566-6155aeg1g431

Cause of 0x800cccoe Outlook Error Code

  • Slow Internet Connection
  • System Level Conflict

How to fix Outlook Error 0x800cccoe

Step 1: Temporarily Disable Windows Firewall Setting :
1. Press Windows Key + R and Enter “Firewall.cpl” (without quotes)
2. Press OK.

3. Click on “Turn Windows Firewall On or Off
Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
5. Do the same for Public Network Setting.
Disable Windows Firewall6. Press OK.
Note: After the issue is resolved you must turn the Windows Firewall on.

Step 2: Disable Proxy:

1. Press Win Key + R and Enter “CMD” (without quotes)
2. Press OK.
Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and hold ctrl+c and press ctrl+v in command prompt)

 netsh winhttp show proxy 

Check Proxy Setting

Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

 You can contact our 24×7 Live support for any help during the whole process. 

In most cases Outlook error 0x800cccoe should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 02/01/2016
Solution ID: 563411

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    April 7th, 2016

    Posted In: Microsoft Outlook

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