This document explains how to fix Microsoft Outlook error 0x850500 if it is not working properly or throwing an error while installing, updating,  launching/opening, performing action like sending or receiving emails, configuring emails etc.

The error  may appear when we try to sync our mail.

This solutions applies for following version of Microsoft Outlook:

  • Outlook 2007
  • Outlook 2010
  • Outlook 2013
  • Outlook 365
  • Outlook 2016
  • Microsoft Office (2013/365/2016)
Error InformationError Descripton
Error 0x850500 Outlook Overview
Total Incidents Recorded 939479
Issues Resolved (Percentage) 97%
Also Known as

Outlook fehler code 0x850500, foutcode 0x850500, fejlkode 0x850500, code d’erreur 0x850500, codice di errore 0x850500, feil kode 0x850500, cod de eroare 0x850500, código de error 0x850500

0x850500 Error Code Log
Avg. Time to Resolve Issue   50 mins
Difficulty Hard
Log Name: Microsoft Outlook <version> 1.95
Source: Incompatible System Files
Event ID: 5946
Operating System
  • Windows 7
  • Windows 8
  • Windows 10
Level: Administrator
User: <Outlook username>
  • Faulting Application Name: Microsoft Outlook <Application name>, version: 1.0.6971.97400, time stamp: 0×21419140
  • Faulting module name: Outlook  event.dll, version: 5.9.3533.67156
  • Exception code: 0xc09f326e
  • Fault offset: 0xb04g942a
  • Faulting process ID: 0×954
  • Faulting application start time: 0x04dabb9g23212183
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Outlook\<appname>
  • Report ID: b8e58a68-6773-89e3-5999-6345ddf4g157

Cause of 0x850500 Outlook Error Code

  • Incompatible Internet proxy configuration
  • Temp files location contains active threat

How to Resolve Outlook Error 0x850500

Step 1: Check for system corruption

1. In Start Searchbox type Cmd
2. Click on CMD
open command prompt3. In command Prompt Copy following commands (Simply select the command and hold Ctrl+C and press Ctrl+V in command prompt)

 sfc /scannow 

sfc scannow
The system will take some time to check. Let it run for a while. If it finds any issues in “system” integrity it will automatically fix it.

Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

 You can contact our 24×7 customer Live Technician for any help during the whole process. 

Step 2: Start Outlook in Safe Mode

1. Press Windows Key + R. Run Dialogue Box will open up.
2. Type “Outlook /safe” and Click OK.

In most cases Outlook error 0x850500 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 28/01/2016
Solution ID: 428732

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    April 7th, 2016

    Posted In: Microsoft Outlook

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