This document explains how to fix Microsoft Outlook error 0x8DE00002 if it is not working properly or throwing an error while installing, updating,  launching/opening, performing action like sending or receiving emails, configuring emails etc.

The error message may look like:
‘reported error (0x8DE00002) : ‘There is an error synchronizing your mail account. Please verify your account is configured correctly by first accessing your mail on the web. Error: 4102. Client. For nested folders, parent must be declared before child. ‘

This solutions applies for following version of Microsoft Outlook:

  • Outlook 2007
  • Outlook 2010
  • Outlook 2013
  • Outlook 365
  • Outlook 2016
  • Microsoft Office (2013/365/2016)
Error InformationError Descripton
Error 0x8DE00002 Outlook Overview
0x8DE00002 Error Code Log
Avg. Time to Resolve Issue   40 mins
Difficulty Critical
Log Name: Microsoft Outlook <version> 6.43
Source: Memory Fault
Event ID: 6612
Operating System
  • Windows 7
  • Windows 8
  • Windows 10
Level: System Level
User: <Outlook username>
Description:
  • Faulting Application Name: Microsoft Outlook <Application name>, version: 9.6.5281.17860, time stamp: 0×64753894
  • Faulting module name: Outlook  update.dll, version: 1.8.4662.77100
  • Exception code: 0xe04f289a
  • Fault offset: 0xc05a665g
  • Faulting process ID: 0×234
  • Faulting application start time: 0x19egce1g88721700
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Outlook\<appname>
  • Report ID: f9e69f35-2959-32e8-5992-9915ggd8b358

Cause of 0x8DE00002 Outlook Error Code

  • Windows Firewall blocking the installation
  • Communication port Blocked
  • System Level Conflict

How to Resolve Outlook Error Code 0x8DE00002

Step 1: Temporarily Disable any installed 3rd Party Antivirus:

Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.

Step 2: Disable Windows Firewall Temporarily

1. In Start Search box type Firewall.cpl
Open Windows Firewall2. Click on Windows Firewall.
3. Click on “Turn Windows Firewall On or Off
Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
5. Do the same for Public Network Setting.
Disable Windows Firewall6. Press OK.
Note: After the issue is resolved you must turn the Windows Firewall on.

In most cases Outlook error 0x8DE00002 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 05/02/2016
Solution ID: 289878

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    April 7th, 2016

    Posted In: Microsoft Outlook

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