This document explains how to fix Microsoft Outlook error code 0x8de00005 if it is not working properly or throwing an error while installing, updating,  launching/opening, performing action like sending or receiving emails, configuring emails etc.

The error may look like:
– Task ’email address’ reported error (0x8DE00005) : ‘There is an error synchronizing your mail account. Please verify your account is configured correctly by first accessing your mail on the web.  Error: 3203. Client. MailRelayProvisioned accounts are not supported
– Windows Live Mail Error Id 0x8de00005 Error

This solutions applies for following version of Microsoft Outlook:

  • Outlook 2007
  • Outlook 2010
  • Outlook 2013
  • Outlook 365
  • Outlook 2016
  • Microsoft Office (2013/365/2016)
Error InformationError Descripton
Error 0x8de00005 Outlook Overview
0x8de00005 Error Code Log
Avg. Time to Resolve Issue   45 mins
Difficulty Critical
Log Name: Microsoft Outlook <version> 4.64
Source: Memory Fault
Event ID: 2650
Operating System
  • Windows 7
  • Windows 8
  • Windows 10
Level: System Level
User: <Outlook username>
Description:
  • Faulting Application Name: Microsoft Outlook <Application name>, version: 5.8.4161.44226, time stamp: 0×89336699
  • Faulting module name: Outlook  event.dll, version: 3.7.4424.33522
  • Exception code: 0xd04f536d
  • Fault offset: 0xd07c800c
  • Faulting process ID: 0×717
  • Faulting application start time: 0x01feca1c04483626
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Outlook\<appname>
  • Report ID: g5d82c24-3545-84a6-4253-2441eef2e426

Cause of 0x8de00005 Outlook Error Code

  • Proxy issue
  • System Level Conflict

Steps to resolve Outlook Error Code 0x8de00005

Step 1: Check for corrupt system files

1. In Start Searchbox type Cmd
2. Click on CMD
open command prompt3. In command Prompt Copy following commands (Simply select the command and press Ctrl+C and press Ctrl+V in command prompt)

 sfc /scannow 

sfc scannow
The system will take some time to check. Let it run for a while. If it finds any issues in “os” integrity it will automatically fix it.

Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

 You can contact our 24×7 customer Live Technician for any help during the whole process. 

Step 2: Check Proxy Settings

1. In Start Searchbox type “CMD” (without qoutes)
2. Click on CMD.
Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and hold ctrl+c and press ctrl+v in command prompt)

 netsh winhttp show proxy 

Check Proxy Setting

Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

 You can contact our 24×7 Live support for any help during the whole process. 

In most cases Outlook error 0x8de00005 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 06/01/2016
Solution ID: 529360

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  • April 7th, 2016

    Posted In: Microsoft Outlook

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