This document explains how to fix Microsoft Outlook error 1001 if it is not working properly or throwing an error while installing, updating,  launching/opening, performing action like sending or receiving emails, configuring emails etc.

The error message may look like:

Error Message 1001: A service executed on the server process has been terminated. The server may be overloaded, the server connection has been broken, or the network is busy. (The server might be overloaded, the server connection which aborted, or the network is charged to capacity.)

This solutions applies for following version of Microsoft Outlook:

  • Outlook 2007
  • Outlook 2010
  • Outlook 2013
  • Outlook 365
  • Outlook 2016
  • Microsoft Office (2013/365/2016)
Error InformationError Descripton
Error 1001 Outlook Overview
Total Incidents Recorded 686572
Issues Resolved (Percentage) 97%
Also Known as

Outlook fehler code 1001, foutcode 1001, fejlkode 1001, code d’erreur 1001, codice di errore 1001, feil kode 1001, cod de eroare 1001, código de error 1001

1001 Error Code Log
Avg. Time to Resolve Issue   30 mins
Difficulty Very Hard
Log Name: Microsoft Outlook <version> 3.10
Source: System Error
Event ID: 7106
Operating System
  • Windows 7
  • Windows 8
  • Windows 10
Level: Administrator
User: <Outlook username>
  • Faulting Application Name: Microsoft Outlook <Application name>, version: 3.9.0233.04282, time stamp: 0×82017420
  • Faulting module name: Outlook  event.dll, version: 6.4.1544.48332
  • Exception code: 0xc05d667c
  • Fault offset: 0xa03b203b
  • Faulting process ID: 0×690
  • Faulting application start time: 0x09addf1g48494209
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Outlook\<appname>
  • Report ID: d9e14f45-8666-93g4-9385-5218gee5g648

Cause of 1001 Outlook Error Code

  • Windows Firewall Issue
  • Temp store location contains active malware

Steps to resolve Outlook Error Code 1001

Step 1: Temporarily Disable any installed 3rd Party Antivirus:

Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.

Step 2: Start Outlook in Safe Mode

1. Hold Windows Key + R. Run Dialogue Box will open up.
2. Enter “Outlook /safe” and Press OK.

In most cases Outlook error code 1001 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 17/02/2016
Solution ID: 133366

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    April 7th, 2016

    Posted In: Microsoft Outlook

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