This document explains how to fix Outlook 2013 Crashing After Kb3114941 error if it is not working properly or throwing an error while installing, updating,  launching/opening, performing action like sending or receiving emails, configuring emails etc.

This solutions applies for following version of Microsoft Outlook:

  • Outlook 2016
  • Outlook 365
  • Outlook 2013
  • Outlook 2010
  • Outlook 2007
  • Microsoft Office (2013/365/2016)
Error Code Log
Avg. Time to Resolve Issue   50 mins
Difficulty Critical
Log Name: Microsoft Outlook <version> 6.89
Source: Application Error
Also known as: Outlook fehler code, foutcode, fejlkode, code d’erreur, codice di errore, feil kode, cod de eroare, código de error
Operating System
  • Windows 7
  • Windows 8
  • Windows 10
Level: Memory Level
User: <Outlook username>
Description:
  • Faulting Application Name: Microsoft Outlook <Application name>, version: 4.0.0784.94616, time stamp: 0×85233373
  • Faulting module name: Outlook  error.dll, version: 4.6.9578.06505
  • Exception code: 0xd04a884e
  • Fault offset: 0xa01d251d
  • Faulting process ID: 0×700
  • Faulting application start time: 0x06deda1g05982902
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Outlook\<appname>
  • Report ID: d9c16b25-4782-51c9-3758-2299cae6b617

Cause of Outlook 2013 Crashing After Kb3114941 Error

  • Windows Firewall Issue
  • System DLL files conflict

How to Resolve Outlook Error Code

Step 1: Disable any installed Antivirus/Malware/Adware Program Temporarily:

Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.

Step 2:

Disable Proxy:

1. In Start Searchbox type CMD
2. Click on CMD.
Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)

 netsh winhttp show proxy 

Check Proxy Setting

Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select "Run as Administrator"

If you get the message "Direct Access (no proxy server)", continue to the next step otherwise disable proxy from Network Settings.

In most cases Outlook 2013 Crashing After Kb3114941 error should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 07/01/2016
Solution ID: 747952

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    May 3rd, 2016

    Posted In: Microsoft Outlook

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