This document explains how to fix  Outlook Cannot Connect To Your Outgoing Smtp Email Server Gmail error code if it is not working properly or throwing an error while installing, updating,  launching/opening, performing action like sending or receiving emails, configuring emails etc.

This solutions applies for following version of Microsoft Outlook:

  • Outlook 2016
  • Outlook 365
  • Outlook 2013
  • Outlook 2010
  • Outlook 2007
  • Microsoft Office (2013/365/2016)


Error Code Log
Avg. Time to Resolve Issue   50 mins
Difficulty Critical
Log Name: Microsoft Outlook <version> 4.82
Source: System Error
Event ID: Outlook fehler code , foutcode , fejlkode , code d’erreur , codice di errore , feil kode , cod de eroare , código de error
Operating System
  • Windows 7
  • Windows 8
  • Windows 10
Level: Application Level
User: <Outlook username>
  • Faulting Application Name: Microsoft Outlook <Application name>, version: 6.1.3864.83631, time stamp: 0×43917195
  • Faulting module name: Outlook  log.dll, version: 7.3.2977.06163
  • Exception code: 0xa08g444c
  • Fault offset: 0xd08f274b
  • Faulting process ID: 0×415
  • Faulting application start time: 0x02gfee1b65941381
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Outlook\<appname>
  • Report ID: f7g92e65-8543-21c2-3219-2915cge3e226

Cause of Outlook Error Code

  • Internet connectivity issue
  • Temporary store location is infected with active threat

How to fix Outlook Cannot Connect To Your Outgoing Smtp Email Server Gmail Error

Step 1: Disable Proxy
1. Hold Win Key + R. Run Dialogue Box will open up.
2. Type CMD and Press OK.
Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)

 netsh winhttp import proxy source=ie 

Check Proxy Setting

Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

 You can contact our 24×7 Live support for any help during the whole process. 

Step 2: Start Outlook in Safe Mode
1. Hold Windows Key + R and Type “Outlook /safe” (without quotes)
2. Click OK.

In most cases Outlook Cannot Connect To Your Outgoing Smtp Email Server Gmail error code should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 28/01/2016
Solution ID: 862345

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