This document explains how to fix  “Outlook Is Unable To Connect To Your Incoming (Pop3)email Server” error if it is not working properly or throwing an error while installing, updating,  launching/opening, performing action like sending or receiving emails, configuring emails etc.

This solutions applies for following version of Microsoft Outlook:

  • Outlook 2016
  • Outlook 365
  • Outlook 2013
  • Outlook 2010
  • Outlook 2007
  • Microsoft Office (2013/365/2016)
Error Code Log
Avg. Time to Resolve Issue   30 mins
Difficulty Very Hard
Log Name: Microsoft Outlook <version> 8.42
Source: Application Conflict
Also known as: Outlook fehler code, foutcode, fejlkode, code d’erreur, codice di errore, feil kode, cod de eroare, código de error
Operating System
  • Windows 7
  • Windows 8
  • Windows 10
Level: Administrator
User: <Outlook username>
Description:
  • Faulting Application Name: Microsoft Outlook <Application name>, version: 3.8.2052.82715, time stamp: 0×41350338
  • Faulting module name: Outlook  log.dll, version: 2.9.1656.64899
  • Exception code: 0xe02f701b
  • Fault offset: 0xd06e086g
  • Faulting process ID: 0×020
  • Faulting application start time: 0x17eede5f89659527
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Outlook\<appname>
  • Report ID: d7e79b73-1993-23f8-3795-1194faa1d121

Cause of Outlook Is Unable To Connect To Your Incoming (Pop3)email Server Error Code

  • DNS Conflict
  • Junk files location is infected with active threat

Steps to resolve Outlook Error Code

Step 1: Check System Integrity:
1. Press Win Key + R. Run Dialogue Box will open up.
2. Enter CMD and Click OK.
open command prompt3. In command Prompt Copy following commands (Simply select the command and hold Ctrl+C and press Ctrl+V in command prompt)

 sfc /scannow 

sfc scannow
The system will take some time to check. Let it run for a while. If it finds any issues in "os" integrity it will automatically fix it.

Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select "Run as Administrator"

 You can contact our 24x7 customer Live Technician for any help during the whole process. 

Step 2:

Check Proxy Server Settings:
1. Hold Windows Key + R. Run Dialogue Box will open up.
2. Type CMD and Press OK.
Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and hold ctrl+c and press ctrl+v in command prompt)

 netsh winhttp show proxy 

Check Proxy Setting

Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select "Run as Administrator"

If you get the message "Direct Access (no proxy server)", continue to the next step otherwise disable proxy from Network Settings.

 You can contact our 24x7 customer Live Technician for any help during the whole process. 

In most cases Outlook Is Unable To Connect To Your Incoming (Pop3)email Server error code should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 04/01/2016
Solution ID: 588375

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  • May 3rd, 2016

    Posted In: Microsoft Outlook

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