This document explains how to fix Microsoft Outlook Not Sending Emails error. The error generally occurwhile performing action like sending or receiving emails, configuring emails etc.

This solutions applies for following version of Microsoft Outlook:

  • Outlook 2016
  • Outlook 365
  • Outlook 2013
  • Outlook 2007
  • Outlook 2010
  • Microsoft Office (2013/365/2016)
Outlook Not Sending Emails Code Log
Avg. Time to Resolve Issue   45 mins
Difficulty Hard
Log Name: Microsoft Outlook <version> 7.74
Source: Application Conflict
Also Known as: Outlook Not Sending Emails fehler code , foutcode , fejlkode , code d’erreur , codice di errore , feil kode , cod de eroare , código de error
Operating System
  • Windows 7
  • Windows 8
  • Windows 10
Level: Administrator
User: <Outlook username>
Description:
  • Faulting Application Name: Microsoft Outlook <Application name>, version: 1.4.8264.19671, time stamp: 0×88202055
  • Faulting module name: Outlook  log.dll, version: 3.5.3015.81916
  • Exception code: 0xe08g159f
  • Fault offset: 0xa06f910c
  • Faulting process ID: 0×049
  • Faulting application start time: 0x04cddg1b60070301
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Outlook\<appname>
  • Report ID: e9e42a52-4687-67a2-4259-4982bfe8a167
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Cause of Error Code “Outlook Not Sending Emails”

  • Proxy issue
  • System Level Conflict

How to Resolve Error – Outlook Not Sending Emails

Step 1: Check Proxy Settings
1. Press Win Key + R. Run Dialogue Box will open up.
2. Enter CMD and Click OK.
Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)

 netsh winhttp show proxy 

Check Proxy Setting

Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

 You can contact our 24×7 Live support for any help during the whole process. 

Step 2: Verify Windows Firewall Settings
1. Hold Windows Key + R and Type Firewall.cpl
2. Click OK.

3. Click on “Turn Windows Firewall On or Off
Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
5. Do the same for Public Network Setting.
Disable Windows Firewall6. Press OK.
Note: After the issue is resolved you must turn the Windows Firewall on.

In most cases error code Outlook Not Sending Emails  should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 14/02/2016
Solution ID: 332331

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    May 2nd, 2016

    Posted In: Microsoft Outlook

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