This document explains how to fix Microsoft Outlook Something went wrong error if it is not working properly or throwing an error while updating,  launching/opening, performing action like sending or receiving emails, configuring emails etc.

This solutions applies for following version of Microsoft Outlook:

  • Outlook 20016
  • Outlook 365
  • Outlook 2013
  • Outlook 2007
  • Outlook 2003
  • Microsoft Office (2013/365/2016)


Avg. Time to Resolve Issue   40 mins
Difficulty Hard
Log Name: Microsoft Outlook <version> 7.35
Source: Incompatible System Files
Event ID: 1155
Operating System
  • Windows 7
  • Windows 8
  • Windows 10
Also Known as: Outlook fehler code Something went wrong, foutcode Something went wrong, fejlkode Something went wrong, code d’erreur Something went wrong, codice di errore Something went wrong, feil kode Something went wrong, cod de eroare Something went wrong, código de er
User: <Outlook username>
  • Faulting Application Name: Microsoft Outlook <Application name>, version: 4.2.6370.82517, time stamp: 0×50760585
  • Faulting module name: Outlook  update.dll, version: 6.9.1840.50330
  • Exception code: 0xc05f373f
  • Fault offset: 0xa03g328e
  • Faulting process ID: 0×990
  • Faulting application start time: 0x06bdaa6g93922743
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Outlook\<appname>
  • Report ID: e2e47b78-4339-57e7-3729-8834acg1b785

Cause of Something went wrong Outlook Error Code

  • DNS Conflict
  • System DLL files conflict

Steps to resolve Something went wrong Error

Step 1: Start Outlook in Safe Mode
1. Press Windows Key + R and Enter “Outlook /safe” (without quotes)
2. Press OK.

Step 2: Check for system corruption

1. In Start Searchbox type Cmd
2. Click on CMD
open command prompt3. In command Prompt Copy following commands (Simply select the command and hold Ctrl+C and press Ctrl+V in command prompt)

 sfc /scannow 

sfc scannow
The system will take some time to check. Let it run for a while. If it finds any issues in “os” integrity it will automatically fix it.

Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

 You can contact our 24×7 customer Live Technician for any help during the whole process. 

In most cases Outlook error Something went wrong should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 06/02/2016
Solution ID: 603386

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    Posted In: Microsoft Outlook

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