This document explains how to fix Microsoft Office ‘the application was unable to start correctly 0xc00007b. Click Ok To Close The Application’ error code if it is not working correctly or throwing an unexpected error while opening office Application or files.

This solution applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

Error Code Log
Avg. Time to Resolve Issue   50 mins
Difficulty Critical
Log Name: Microsoft Office <version> 8.64
Source: Memory Corrupt
Event ID: 7626
Task Category: (518)
Level: Memory Level
Also known as fehler code, foutcode, fejlkode, code d’erreur, codice di errore , feil kode, cod de eroare, código de error
  • Faulting application name: Microsoft Office <Application name>, version: 3.6.1676.52231, time stamp: 0×72201341
  • Faulting module name: Office event.dll, version: 9.9.3113.11984, time stamp: 0×33317505, time stamp: 0×21453836
  • Exception code: 0xe02g257d
  • Fault offset: 0xa01f367e
  • Faulting process ID: 0×897
  • Faulting application start time: 0x18eegd9e78014641
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
  • Report ID: b9d44c69-1273-65e4-8255-9265aaf1e339
Table of contents

Symptoms of Error Code 0xc00007b

  • You will receive an Error Message while opening/installing Office Application (Word, Powerpoint, Excel, Outlook). The error may look like “the application was unable to start correctly 0xc00007b. Click Ok To Close The Application”.
  • Slow Overall System Performance
  • Microsoft Office Application Will Stop.

Cause of Error Code 0xc00007b

  • Corrupt Office application files
  • Incompatible Internet proxy configuration
  • Temporary files location is infected with active threat

Steps to resolve Error “The Application Was Unable To Start Correctly 0xc00007b”

The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
Step 1 Check Windows Firewall

1. Press Windows Key + R. Run Dialogue Box will open up.
2. Type Firewall.cpl and Press OK.

3. Click on “Turn Windows Firewall On or Off
Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
5. Do the same for Public Network Setting.
Disable Windows Firewall6. Press OK.
Note: After the issue is resolved you must turn the Windows Firewall on.

Step 2 Check if your network is behind Proxy

1. In Start Searchbox type “CMD” (without qoutes)
2. Click on CMD.
Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)

 netsh winhttp show proxy 

Check Proxy Setting

Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

 You can contact our 24×7 customer support for any help during the whole process. 

In most cases Micorosoft office error code the application was unable to start correctly 0xc00007b. Click Ok To Close The Application should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 28/01/2016
Solution ID: 809829

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  • May 31st, 2016

    Posted In: Microsoft Office Errors

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