This document explains how to fix We’re Sorry,but Outlook Has Run Into An Error That Is Preventing It From Working Correctly. Outlook Will Need To Be Closed As A Result error code if it is not working properly or throwing an error while installing, updating,  launching/opening, performing action like sending or receiving emails, configuring emails etc.

This solutions applies for following version of Microsoft Outlook:

  • Outlook 2016
  • Outlook 365
  • Outlook 2013
  • Outlook 2010
  • Outlook 2007
  • Microsoft Office (2013/365/2016)

 

Error Code Log
Avg. Time to Resolve Issue   30 mins
Difficulty Very Hard
Log Name: Microsoft Outlook <version> 3.99
Source: Mail size Conflict
Event ID: 4761
Operating System
  • Windows 7
  • Windows 8
  • Windows 10
Level: Memory Level
User: <Outlook username>
Description:
  • Faulting Application Name: Microsoft Outlook <Application name>, version: 2.8.3477.72507, time stamp: 0×80474180
  • Faulting module name: Outlook  log.dll, version: 3.1.3514.56449
  • Exception code: 0xd02f670c
  • Fault offset: 0xb04e047g
  • Faulting process ID: 0×704
  • Faulting application start time: 0x02bfce2e49786967
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Outlook\<appname>
  • Report ID: d9a68e23-9866-18d1-2498-9666bee7e585

Cause of  We're Sorry,but Outlook Has Run Into An Error That Is Preventing it From Working Correctly. Outlook Will Need To Be Closed As A Result  Error Code

  • Internet connectivity issue
  • System Level Conflict

Steps to resolve Outlook Error Code

Step 1: Temporarily Disable any installed 3rd Party Antivirus:

Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.

Step 2: Check for corrupt system files:

1. In Start Searchbox type "cmd" (without quotes)
2. Click on CMD
open command prompt3. In command Prompt Copy following commands (Simply select the command and press Ctrl+C and press Ctrl+V in command prompt)

 sfc /scannow 

sfc scannow
The system will take some time to check. Let it run for a while. If it finds any issues in "os" integrity it will automatically fix it.

Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select "Run as Administrator"

 You can contact our 24x7 customer Live Technician for any help during the whole process. 

In most cases Outlook error should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 28/01/2016
Solution ID: 384897

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  • May 2nd, 2016

    Posted In: Microsoft Outlook

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