This document explains how to fix Microsoft Windows error 0x800736CC or 800736CC (KB3147458) if it is not working properly or throwing an error while installing, updating or upgrading Windows.

The error message may look like:
– Windows could not search for new updates. An error occurred while checking for new updates for your computer.
– Some updated were not installed. Failed: 46 updates – KB3147458
Error(s) found: Code 800736CC Windows update encountered an unknown error.
– There were problems installing some updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help.

This solutions applies for following version of Microsoft Windows:

  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Error 0x800736CC Windows Update Overview
Avg. Time to Resolve Issue   45 mins
Difficulty Critical
Log Name: MicrosofWindowsUpdateError9956.log
Source: System
Event ID: 8288
Operating System
  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Level: Warning
User: System
  • Faulting Application Name: Window Update Manager , version: 4.7.7862.64368, time stamp: 0×36755532
  • Faulting module name: Windows  event.dll, version: 2.7.3420.60941
  • Exception code: 0xe04e345a
  • Fault offset: 0xc01g390d
  • Faulting process ID: 0×295
  • Faulting application start time: 0x800b1d92917987
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Windows\System32
  • Report ID: e5g14a77-1523-71b2-7623-6329dfb4c367
Also Known as
  • WindowsUpdate_800736cc
  • 0x800736CC
  • WindowsUpdate_800736CCe
  • 800736CCe
  • 0x800736CC
  • fehler code 0x800736CC, foutcode 800736CC, fejlkode 800736CC, code d’erreur 800736CC, codice di errore 800736CC, feil kode 0x800736CC, cod de eroare 800736CC, código de error 0x800736CC

Cause of 0x800736CC Windows Update Error Code

  • Application Conflict
  • Microsoft Windows internal Application Conflict

Steps to resolve Windows Error Code 0x800736CC

Step 1: Check Proxy Settings

1. In Start Searchbox type “CMD” (without qoutes)
2. Click on CMD.
Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and hold ctrl+c and press ctrl+v in command prompt)

 netsh winhttp show proxy 

Check Proxy Setting

Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

 You can contact our 24×7 Live support for any help during the whole process. 

Step 2: Temporarily Disable Windows Firewall Setting

1. Press Win Key + R. Run Dialogue Box will open up.
2. Type Firewall.cpl and Press OK.

3. Click on “Turn Windows Firewall On or Off
Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
5. Do the same for Public Network Setting.
Disable Windows Firewall6. Press OK.
Note: After the issue is resolved you must turn the Windows Firewall on.

In most cases Microsoft Windows update error 800736CC should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Microsoft Certified Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 16/02/2016
Solution ID: 643190

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    Posted In: Microsoft Windows

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