This document explains how to fix Microsoft Windows error 0X800A01AE if it is not working properly or throwing an error while installing, updating or upgrading Windows.

The error message may look like:
– Windows could not search for new updates. An error occurred while checking for new updates for your computer.
– Some updates were not installed. Failed: 28 updates KB910359
Error(s) found: Code 0X800A01AE Windows update encountered an unknown error.

This solutions applies for following version of Microsoft Windows:

  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Error 0X800A01AE Windows Update Overview
Avg. Time to Resolve Issue   40 mins
Difficulty Very Hard
Log Name: MicrosofWindowsUpdateError7961.log
Source: Device
Event ID: 8086
Operating System
  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Level: Warning
User: User
  • Faulting Application Name: Window Update Manager , version: 6.5.7859.76460, time stamp: 0×56561423
  • Faulting module name: Windows  update.dll, version: 6.6.1793.33317
  • Exception code: 0xd06c826a
  • Fault offset: 0xe05a655c
  • Faulting process ID: 0×196
  • Faulting application start time: 0x800d9a06071833
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Windows\System32
  • Report ID: a7f66f65-7613-38f5-3331-6971bec6c954
Also Known as
  • WindowsUpdate_0x800a01ae
  • 0X800A01AE
  • WindowsUpdate_0X800A01AEe
  • 0X800A01AEe
  • 0x0X800A01AE
  • fehler code 0X800A01AE, foutcode 0X800A01AE, fejlkode 0X800A01AE, code d’erreur 0X800A01AE, codice di errore 0X800A01AE, feil kode 0X800A01AE, cod de eroare 0X800A01AE, código de error 0X800A01AE

Cause of 0X800A01AE Windows Update Error Code

  • DNS Conflict
  • System DLL files conflict

How to fix Windows Error Code 0X800A01AE

Step 1: Temporarily Disable any installed 3rd Party Antivirus:

Some times Antivirus/Malware/Adware programs mark Microsoft Windows installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.

Step 2: Check System Integrity
1. Hold Win Key + R. Run Dialogue Box will open up.
2. Type CMD and Press OK.
open command prompt3. In command Prompt Copy following commands (Simply select the command and hold Ctrl+C and press Ctrl+V in command prompt)

 sfc /scannow 

sfc scannow
The system will take some time to check. Let it run for a while. If it finds any issues in “operating system” integrity it will automatically fix it.

Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

 You can contact our 24×7 customer Live Technician for any help during the whole process. 


In most cases Microsoft Windows update error code 0X800A01AE should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Microsoft Certified Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 11/02/2016
Solution ID: 568129

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  • April 13th, 2016

    Posted In: Microsoft Windows

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