This document explains how to fix Microsoft Windows error code 0x80240002 if it is not working properly or throwing an error while installing, updating or upgrading Windows.

The error message may look like:
– Windows could not search for new updates. An error occurred while checking for new updates for your computer.
– Some updates were not installed. Failed: 76 updates
– Error code 0x8024002 Security Essentials couldn’t download the definition updates. This might be caused by a missing system file, an incorrect system setting, or a problem with a registry.
– Cannot install automatically – Service Pack 1 for Microsoft Access Database Engine 2010 (KB2460011) 32-bit Edition – Error 0x8024002
– Cannot install automatically – Service Pack 1 for Microsoft Access Database Engine 2010 (KB2460011) 32-bit Edition – Error 0x8024002d
Error(s) found: Code 0x80240002 Windows update encountered an unknown error.

This solutions applies for following version of Microsoft Windows:

  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Error 0x80240002 Windows Update Overview
Avg. Time to Resolve Issue   45 mins
Difficulty Very Hard
Log Name: MicrosofWindowsUpdateError1115.log
Source: Device
Event ID: 9620
Operating System
  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Level: Critical Error
User: Admin
Description:
  • Faulting Application Name: Window Update Manager , version: 4.8.4771.87686, time stamp: 0×53388217
  • Faulting module name: Windows  event.dll, version: 6.1.0779.84003
  • Exception code: 0xa06f449b
  • Fault offset: 0xc08a139g
  • Faulting process ID: 0×682
  • Faulting application start time: 0x800f7d94747350
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Windows\System32
  • Report ID: e9c91b82-3223-35c1-4629-3359cfg3e217
Also Known as
  • WindowsUpdate_0x80240002
  • 0x80240002
  • WindowsUpdate_0x80240002e
  • 0x80240002e
  • 0x80240002
  • fehler code 0x80240002, foutcode 0x80240002, fejlkode 0x80240002, code d’erreur 0x80240002, codice di errore 0x80240002, feil kode 0x80240002, cod de eroare 0x80240002, código de error 0x80240002

Cause of 0x80240002 Windows Update Error Code

  • Port Blocked
  • Temp files location is infected with active threat

Steps to resolve Windows Error Code 0x80240002

Step 1: Check System Integrity:
1. Hold Windows Key + R. Run Dialogue Box will open up.
2. Enter CMD and Press OK.
open command prompt3. In command Prompt Copy following commands (Simply select the command and hold Ctrl+C and press Ctrl+V in command prompt)

 sfc /scannow 

sfc scannow
The system will take some time to check. Let it run for a while. If it finds any issues in “system” integrity it will automatically fix it.

Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

 You can contact our 24×7 customer Live Technician for any help during the whole process. 

Step 2: Check Proxy Settings

1. Hold Windows Key + R and Type “CMD” (without quotes)
2. Press OK.
Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)

 netsh winhttp import proxy source=ie 

Check Proxy Setting

Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

 You can contact our 24×7 Live support for any help during the whole process. 

In most cases Microsoft Windows update error 0x80240002 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Microsoft Certified Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 08/02/2016
Solution ID: 813969

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    April 13th, 2016

    Posted In: Microsoft Windows

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