This document explains how to fix Microsoft Windows error 0X8024A000 if it is not working properly or throwing an error while installing, updating or upgrading Windows.

The error message may look like:
– Windows could not search for new updates. An error occurred while checking for new updates for your computer.
– Some updates were not installed. Failed: 18 updates
-KB2856373, KB2862772, KB2868623
Error(s) found: Code 0X8024A000 Windows update encountered an unknown error.

This solutions applies for following version of Microsoft Windows:

  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Error 0X8024A000 Windows Update Overview
Avg. Time to Resolve Issue   50 mins
Difficulty Critical
Log Name: MicrosofWindowsUpdateError8884.log
Source: Device-manager
Event ID: 7242
Operating System
  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Level: System Error
User: Admin
  • Faulting Application Name: Window Update Manager , version: 7.1.5196.94347, time stamp: 0×88348225
  • Faulting module name: Windows  event.dll, version: 2.5.5400.15848
  • Exception code: 0xa01c009g
  • Fault offset: 0xe01f315a
  • Faulting process ID: 0×207
  • Faulting application start time: 0x800g5e39083252
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Windows\System32
  • Report ID: c4b16b28-5814-63f5-7297-3344egc1e219
Also Known as
  • WindowsUpdate_0x8024a000
  • 0X8024A000
  • WindowsUpdate_0X8024A000e
  • 0X8024A000e
  • 0x0X8024A000
  • fehler code 0X8024A000, foutcode 0X8024A000, fejlkode 0X8024A000, code d’erreur 0X8024A000, codice di errore 0X8024A000, feil kode 0X8024A000, cod de eroare 0X8024A000, código de error 0X8024A000

Cause of 0X8024A000 Windows Update Error Code

  • DNS Conflict
  • Junk files location contains active malware

How to Resolve Windows Error 0X8024A000

Step 1: Temporarily Disable any installed 3rd Party Antivirus

Some times Antivirus/Malware/Adware programs mark Microsoft Windows installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.

Step 2: Temporarily Disable Windows Firewall Setting

1. Hold Windows Key + R. Run Dialogue Box will open up.
2. Type Firewall.cpl and Click OK.

3. Click on “Turn Windows Firewall On or Off
Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
5. Do the same for Public Network Setting.
Disable Windows Firewall6. Press OK.
Note: After the issue is resolved you must turn the Windows Firewall on.

In most cases Microsoft Windows update error code 0X8024A000 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Microsoft Certified Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 01/02/2016
Solution ID: 299439

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