This document explains how to fix Microsoft Windows error 0x8E5E0247 if it is not working properly or throwing an error while installing, updating or upgrading Windows.

The error message may look like:
– Windows could not search for new updates. An error occurred while checking for new updates for your computer.
– Some updates were not installed. Failed: 65 updates
– An error occurred while troubleshooting:  A problem is preventing the troubleshooter from starting.
– An error occurred while troubleshooting:

Error(s) found: Code 0x8E5E0247 Windows update encountered an unknown error.

This solutions applies for following version of Microsoft Windows:

  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Error 0x8E5E0247 Windows Update Overview
Avg. Time to Resolve Issue   40 mins
Difficulty Critical
Log Name: MicrosofWindowsUpdateError8386.log
Source: Service Control manager
Event ID: 4035
Operating System
  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Level: System Error
User: Admin
  • Faulting Application Name: Window Update Manager , version: 4.2.3717.32111, time stamp: 0×94823373
  • Faulting module name: Windows  update.dll, version: 7.0.2484.12316
  • Exception code: 0xd05g161b
  • Fault offset: 0xe07d299f
  • Faulting process ID: 0×431
  • Faulting application start time: 0x800f8a10489493
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Windows\System32
  • Report ID: b3f42d88-5597-23f5-8652-4498ceb1a758
Also Known as
  • WindowsUpdate_0x8e5e0247
  • 0x8E5E0247
  • WindowsUpdate_0x8E5E0247e
  • 0x8E5E0247e
  • 0x8E5E0247
  • fehler code 0x8E5E0247, foutcode 0x8E5E0247, fejlkode 0x8E5E0247, code d’erreur 0x8E5E0247, codice di errore 0x8E5E0247, feil kode 0x8E5E0247, cod de eroare 0x8E5E0247, código de error 0x8E5E0247

Cause of 0x8E5E0247 Windows Update Error Code

  • Incompatible Internet proxy configuration
  • Temp store location contains active malware

How to fix Windows Error 0x8E5E0247

Step 1: Check Proxy Server Settings

1. Hold down Windows Key + R and Enter “CMD” (without quotes)
2. Hit Enter key
Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and hold ctrl+c and press ctrl+v in command prompt)

 netsh winhttp import proxy source=ie 

Check Proxy Setting

Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

 You can contact our 24×7 Live support for any help during the whole process. 

Step 2: Disable any installed Antivirus/Malware/Adware Program Temporarily

Some times Antivirus/Malware/Adware programs mark Microsoft Windows installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.

In most cases Microsoft Windows update error code 0x8E5E0247 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Microsoft Certified Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 01/01/2016
Solution ID: 104279

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    Posted In: Microsoft Windows

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