This document explains how to fix Microsoft Windows error 0XC000000D if it is not working properly or throwing an error while installing, updating or upgrading Windows.

The error message may look like:
– Windows could not search for new updates. An error occurred while checking for new updates for your computer.
– Some updates were not installed. Failed: 15 updates KB14045                                                   -Recovery Your PC needs to be repaired. The Boot Configuration Data file is missing some required information. File: xxx Error code: 0xc000000d
Error(s) found: Code 0XC000000D Windows update encountered an unknown error.

This solutions applies for following version of Microsoft Windows:

  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Error 0XC000000D Windows Update Overview
Avg. Time to Resolve Issue   50 mins
Difficulty Very Hard
Log Name: MicrosofWindowsUpdateError5312.log
Source: System
Event ID: 1044
Operating System
  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Level: System Error
User: Admin
Description:
  • Faulting Application Name: Window Update Manager , version: 1.3.3032.12133, time stamp: 0×31189501
  • Faulting module name: Windows  event.dll, version: 9.8.5801.54315
  • Exception code: 0xd02b064c
  • Fault offset: 0xa08b766g
  • Faulting process ID: 0×432
  • Faulting application start time: 0x800c3c96786782
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Windows\System32
  • Report ID: e3g49a26-7743-23f9-4223-1587dfa7a963
Also Known as
  • WindowsUpdate_0xc000000d
  • 0XC000000D
  • WindowsUpdate_0XC000000De
  • 0XC000000De
  • 0x0XC000000D
  • fehler code 0XC000000D, foutcode 0XC000000D, fejlkode 0XC000000D, code d’erreur 0XC000000D, codice di errore 0XC000000D, feil kode 0XC000000D, cod de eroare 0XC000000D, código de error 0XC000000D

Cause of 0XC000000D Windows Update Error Code

  • Port Blocked
  • Temp store location is infected with active malware

Steps to resolve Windows Error 0XC000000D

Step 1: Check for system corruption

1. Press Windows Key + R and Enter “CMD” (without quotes)
2. Click OK.
open command prompt3. In command Prompt Copy following commands (Simply select the command and press Ctrl+C and press Ctrl+V in command prompt)

 sfc /scannow 

sfc scannow
The system will take some time to check. Let it run for a while. If it finds any issues in “os” integrity it will automatically fix it.

Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

 You can contact our 24×7 customer Live Technician for any help during the whole process. 

Step 2: Check Proxy Settings
1. Press Windows Key + R. Run Dialogue Box will open up.
2. Enter CMD and Press OK.
Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)

 netsh winhttp show proxy 

Check Proxy Setting

Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

 You can contact our 24×7 Live support for any help during the whole process. 

In most cases Microsoft Windows update error code 0XC000000D should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Microsoft Certified Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 26/02/2016
Solution ID: 451289

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  • April 13th, 2016

    Posted In: Microsoft Windows

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