This document explains how to fix Microsoft Windows error 0XC190020C if it is not working properly or throwing an error while installing, updating or upgrading Windows.

The error message may look like:
– Windows could not search for new updates. An error occurred while checking for new updates for your computer.
– Some updated were not installed. Failed: 62 updates
Error(s) found: Code 0XC190020C Windows update encountered an unknown error.
– Windows failed to install the following update with error 0x8024200D: Upgrade to Windows 10 Pro, version 1511, 10586.

This solutions applies for following version of Microsoft Windows:

  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Error 0XC190020C Windows Update Overview
Avg. Time to Resolve Issue   40 mins
Difficulty Critical
Log Name: MicrosofWindowsUpdateError5207.log
Source: System
Event ID: 3887
Operating System
  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Level: Warning
User: System
  • Faulting Application Name: Window Update Manager , version: 2.3.2075.88069, time stamp: 0×66081609
  • Faulting module name: Windows  update.dll, version: 1.3.4919.63304
  • Exception code: 0xb04d131a
  • Fault offset: 0xa03d560e
  • Faulting process ID: 0×842
  • Faulting application start time: 0x800d7c70781162
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Windows\System32
  • Report ID: d8c72f72-8258-14a2-1463-3631bbf6f984
Also Known as
  • WindowsUpdate_0xc190020c
  • 0XC190020C
  • WindowsUpdate_0XC190020Ce
  • 0XC190020Ce
  • 0x0XC190020C
  • fehler code 0XC190020C, foutcode 0XC190020C, fejlkode 0XC190020C, code d’erreur 0XC190020C, codice di errore 0XC190020C, feil kode 0XC190020C, cod de eroare 0XC190020C, código de error 0XC190020C

Cause of 0XC190020C Windows Update Error Code

  • Windows Firewall blocking the installation
  • System Level Conflict

Steps to resolve Windows Error 0XC190020C

Step 1: Temporarily Disable any installed 3rd Party Antivirus

Some times Antivirus/Malware/Adware programs mark Microsoft Windows installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.

Step 2: Check Proxy Settings

1. In Start Searchbox type “CMD” (without qoutes)
2. Click on CMD.
Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and hold ctrl+c and press ctrl+v in command prompt)

 netsh winhttp import proxy source=ie 

Check Proxy Setting

Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

 You can contact our 24×7 Live support for any help during the whole process. 

In most cases Microsoft Windows update error 0XC190020C should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Microsoft Certified Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 22/02/2016
Solution ID: 202878

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    April 13th, 2016

    Posted In: Microsoft Windows

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