This document explains how to fix Microsoft Windows error 0XC8000247 if it is not working properly or throwing an error while installing, updating or upgrading Windows.

The error message may look like:
– Windows could not search for new updates. An error occurred while checking for new updates for your computer.
– Some updates were not installed. Failed: 72 updates – KB978601, KB979309, KB958488
Error(s) found: Code 0XC8000247 Windows update encountered an unknown error.

This solutions applies for following version of Microsoft Windows:

  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Error 0XC8000247 Windows Update Overview
Avg. Time to Resolve Issue   50 mins
Difficulty Very Hard
Log Name: MicrosofWindowsUpdateError8501.log
Source: System
Event ID: 9929
Operating System
  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Level: System Error
User: Admin
  • Faulting Application Name: Window Update Manager , version: 9.9.9575.69178, time stamp: 0×16396866
  • Faulting module name: Windows  update.dll, version: 7.2.9455.88607
  • Exception code: 0xe02d658c
  • Fault offset: 0xb08a594a
  • Faulting process ID: 0×817
  • Faulting application start time: 0x800d4g38360999
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Windows\System32
  • Report ID: e1e65g38-6976-76a8-7242-4854ega7f271
Also Known as
  • WindowsUpdate_0xc8000247
  • 0XC8000247
  • WindowsUpdate_0XC8000247e
  • 0XC8000247e
  • 0x0XC8000247
  • fehler code 0XC8000247, foutcode 0XC8000247, fejlkode 0XC8000247, code d’erreur 0XC8000247, codice di errore 0XC8000247, feil kode 0XC8000247, cod de eroare 0XC8000247, código de error 0XC8000247

Cause of 0XC8000247 Windows Update Error Code

  • Windows Firewall Issue
  • Microsoft Windows internal Application Conflict

Steps to resolve Windows Error Code 0XC8000247

Step 1: Check System Integrity:

1. In Start Searchbox type Cmd
2. Click on CMD
open command prompt3. In command Prompt Copy following commands (Simply select the command and press Ctrl+C and press Ctrl+V in command prompt)

 sfc /scannow 

sfc scannow
The system will take some time to check. Let it run for a while. If it finds any issues in “system” integrity it will automatically fix it.

Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

 You can contact our 24×7 customer Live Technician for any help during the whole process. 

Step 2: Disable Windows Firewall Temporarily :

1. In Start Search box type Windows Firewall
Open Windows Firewall2. Click on Windows Firewall.
3. Click on “Turn Windows Firewall On or Off
Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
5. Do the same for Public Network Setting.
Disable Windows Firewall6. Press OK.
Note: After the issue is resolved you must turn the Windows Firewall on.

In most cases Microsoft Windows update error 0XC8000247 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Microsoft Certified Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 08/02/2016
Solution ID: 344284

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    Posted In: Microsoft Windows

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