This document explains how to fix Microsoft Windows error 80070011 or 0x80070011 if it is not working properly or throwing an error while installing, updating or upgrading Windows.

The error message may look like:
– Windows could not search for new updates. An error occurred while checking for new updates for your computer.
– Some updated were not installed. Failed: 61 updates -KB2894853, KB2919355,KB958830
-Installer encountered an error: 0x80070011. The system cannot move the file to different disk drive

Error(s) found: Code 80070011 Windows update encountered an unknown error.

This solutions applies for following version of Microsoft Windows:

  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Error 80070011 Windows Update Overview
Avg. Time to Resolve Issue   45 mins
Difficulty Critical
Log Name: MicrosofWindowsUpdateError7258.log
Source: Service Control manager
Event ID: 5964
Operating System
  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Level: Warning
User: User
  • Faulting Application Name: Window Update Manager , version: 1.1.7671.56723, time stamp: 0×27924876
  • Faulting module name: Windows  event.dll, version: 5.4.4887.86663
  • Exception code: 0xd09d089e
  • Fault offset: 0xd01b163d
  • Faulting process ID: 0×425
  • Faulting application start time: 0x800b6g08123071
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Windows\System32
  • Report ID: f1c14d82-7483-83e3-7772-1514bff6g769
Also Known as
  • WindowsUpdate_80070011
  • 80070011
  • WindowsUpdate_80070011e
  • 80070011e
  • 0x80070011
  • fehler code 80070011, foutcode 80070011, fejlkode 80070011, code d’erreur 80070011, codice di errore 80070011, feil kode 80070011, cod de eroare 80070011, código de error 80070011

Cause of 80070011 Windows Update Error Code

  • Internet connectivity issue
  • Temp files location contains active threat

Steps to resolve Windows Error 80070011

Step 1: Check System Integrity
1. Hold Win Key + R. Run Dialogue Box will open up.
2. Enter CMD and Click OK.
open command prompt3. In command Prompt Copy following commands (Simply select the command and hold Ctrl+C and press Ctrl+V in command prompt)

 sfc /scannow 

sfc scannow
The system will take some time to check. Let it run for a while. If it finds any issues in “os” integrity it will automatically fix it.

Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

 You can contact our 24×7 customer Live Technician for any help during the whole process. 

Step 2: Temporarily Disable any installed 3rd Party Antivirus:

Some times Antivirus/Malware/Adware programs mark Microsoft Windows installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.

In most cases Microsoft Windows update error 80070011 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Microsoft Certified Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 04/01/2016
Solution ID: 745835

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  • April 13th, 2016

    Posted In: Microsoft Windows

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