This document explains how to fix Microsoft Windows error code 8007007E or 0x8007007E if it is not working properly or throwing an error while installing, updating or upgrading Windows.

The error message may look like:
– Windows could not search for new updates. An error occurred while checking for new updates for your computer.
– Some updates were not installed. Failed: 48 updates
– Update for Kernel-Mode Driver Framework version 1.11 for Windows 7 for x64-based Systems (KB2685811) Installation status: Failed
– Unable to install Windows update Error: 80246002
Error(s) found: Code 8007007E Windows update encountered an unknown error.

This solutions applies for following version of Microsoft Windows:

  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Error 8007007E Windows Update Overview
Avg. Time to Resolve Issue   40 mins
Difficulty Very Hard
Log Name: MicrosofWindowsUpdateError4727.log
Source: System
Event ID: 2890
Operating System
  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Level: Warning
User: User
  • Faulting Application Name: Window Update Manager , version: 2.7.6372.12030, time stamp: 0×72904690
  • Faulting module name: Windows  log.dll, version: 9.6.3922.55152
  • Exception code: 0xb04d857d
  • Fault offset: 0xb01f208c
  • Faulting process ID: 0×701
  • Faulting application start time: 0x800b6g32502418
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Windows\System32
  • Report ID: d5b99b76-1283-51b3-1984-7839egd5d389
Also Known as
  • WindowsUpdate_8007007e
  • 8007007E
  • WindowsUpdate_8007007Ee
  • 8007007Ee
  • 0x8007007E
  • fehler code 8007007E, foutcode 8007007E, fejlkode 8007007E, code d’erreur 8007007E, codice di errore 8007007E, feil kode 8007007E, cod de eroare 8007007E, código de error 8007007E

Cause of 8007007E Windows Update Error Code

  • Port Blocked
  • Temp files location is infected with active threat

Steps to resolve Windows Error Code 8007007E

Step 1: Temporarily Disable any installed 3rd Party Antivirus:

Some times Antivirus/Malware/Adware programs mark Microsoft Windows installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.

Step 2: Check Windows Firewall :

1. Hold Win Key + R. Run Dialogue Box will open up.
2. Type Firewall.cpl and Click OK.

3. Click on “Turn Windows Firewall On or Off
Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
5. Do the same for Public Network Setting.
Disable Windows Firewall6. Press OK.
Note: After the issue is resolved you must turn the Windows Firewall on.

In most cases Microsoft Windows update error code 8007007E should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Microsoft Certified Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 13/02/2016
Solution ID: 281721

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    April 13th, 2016

    Posted In: Microsoft Windows

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