This document explains how to fix Microsoft Windows error 800736B3 or 0x800736b3 if it is not working properly or throwing an error while installing, updating or upgrading Windows.

The error message may look like:
– Windows could not search for new updates. An error occurred while checking for new updates for your computer.
– Some updates were not installed. Failed: 73 updates
-KB2862772, KB2849470,KB974431,KB2604115, KB2900986 KB2898857 KB2911501 KB2931356 KB2862152  KB2862330 KB2868626 KB2871997 KB2876331 KB2887069 KB2892074 KB2893294 KB2912390 KB2922229 KB2926765 KB2939576 KB2957189 KB2957503 KB2957509 KB2961072 KB2971850 KB2972280 KB2973201 KB2973351 KB2800095 KB2843630 KB2847077 KB2891804 KB2893519 KB2904266 KB2908783 KB2913152 KB2918077 KB2919469 KB2928562 KB2929733 KB2929755 KB2952664 KB2966583 KB2973337.
Error(s) found: Code 800736B3 Windows update encountered an unknown error.

This solutions applies for following version of Microsoft Windows:

  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Error 800736B3 Windows Update Overview
Avg. Time to Resolve Issue   40 mins
Difficulty Hard
Log Name: MicrosofWindowsUpdateError1087.log
Source: Device
Event ID: 7746
Operating System
  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Level: System Error
User: User
Description:
  • Faulting Application Name: Window Update Manager , version: 6.5.2948.73930, time stamp: 0×14723818
  • Faulting module name: Windows  event.dll, version: 1.0.5347.09149
  • Exception code: 0xa06f032e
  • Fault offset: 0xb05b081b
  • Faulting process ID: 0×368
  • Faulting application start time: 0x800c3b25056506
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Windows\System32
  • Report ID: e2e69g23-4999-58a6-7365-9739caf5g622
Also Known as
  • WindowsUpdate_800736b3
  • 800736B3
  • WindowsUpdate_800736B3e
  • 800736B3e
  • 0x800736B3
  • fehler code 800736B3, foutcode 800736B3, fejlkode 800736B3, code d’erreur 800736B3, codice di errore 800736B3, feil kode 800736B3, cod de eroare 800736B3, código de error 800736B3

Cause of 800736B3 Windows Update Error Code

  • DNS Conflict
  • System Level Conflict

How to fix Windows Error Code 800736B3

Step 1: Check Proxy Server Settings

1. In Start Searchbox type “CMD” (without qoutes)
2. Click on CMD.
Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)

 netsh winhttp import proxy source=ie 

Check Proxy Setting

Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

 You can contact our 24×7 Live support for any help during the whole process. 

Step 2: Check for system corruption

1. In Start Searchbox type Cmd
2. Click on CMD
open command prompt3. In command Prompt Copy following commands (Simply select the command and press Ctrl+C and press Ctrl+V in command prompt)

 sfc /scannow 

sfc scannow
The system will take some time to check. Let it run for a while. If it finds any issues in “operating system” integrity it will automatically fix it.

Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

 You can contact our 24×7 customer Live Technician for any help during the whole process. 

In most cases Microsoft Windows update error code 800736B3 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Microsoft Certified Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 12/01/2016
Solution ID: 749176

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  • April 13th, 2016

    Posted In: Microsoft Windows

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