This document explains how to fix Microsoft Windows error code 80092004 or 0x80092004 if it is not working properly or throwing an error while installing, updating or upgrading Windows.

The error message may look like:
– Windows could not search for new updates. An error occurred while checking for new updates for your computer.
– Some updated were not installed. Failed: 32 updates
-KB3038314, KB977074, KB2416400
Error(s) found: Code 80092004 Windows update encountered an unknown error.

This solutions applies for following version of Microsoft Windows:

  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Error 80092004 Windows Update Overview
Avg. Time to Resolve Issue   40 mins
Difficulty Hard
Log Name: MicrosofWindowsUpdateError2114.log
Source: System
Event ID: 4608
Operating System
  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Level: Warning
User: User
  • Faulting Application Name: Window Update Manager , version: 7.2.3613.37122, time stamp: 0×28312354
  • Faulting module name: Windows  log.dll, version: 8.9.6687.24147
  • Exception code: 0xe01g666a
  • Fault offset: 0xb03a762c
  • Faulting process ID: 0×152
  • Faulting application start time: 0x800a1c83953759
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Windows\System32
  • Report ID: a9e26e36-8624-78b6-7615-8245bea1a757
Also Known as
  • WindowsUpdate_80092004
  • 80092004
  • WindowsUpdate_80092004e
  • 80092004e
  • 0x80092004
  • fehler code 80092004, foutcode 80092004, fejlkode 80092004, code d’erreur 80092004, codice di errore 80092004, feil kode 80092004, cod de eroare 80092004, código de error 80092004

Cause of 80092004 Windows Update Error Code

  • System is infected with Virus/Adware
  • Temp files location is infected with active threat

How to fix Windows Error 80092004

Step 1: Disable Proxy:
1. Press Windows Key + R. Run Dialogue Box will open up.
2. Enter CMD and Click OK.
Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)

 netsh winhttp show proxy 

Check Proxy Setting

Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

 You can contact our 24×7 Live support for any help during the whole process. 


In most cases Microsoft Windows update error 80092004 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Microsoft Certified Support Representative 24/7 by clicking on the Chat button.


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Last Updated: 13/03/2016
Solution ID: 656858

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  • April 13th, 2016

    Posted In: Microsoft Windows

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