This document explains how to fix Microsoft Windows error code 8024001B or 0x8024001b if it is not working properly or throwing an error while installing, updating or upgrading Windows.

The error message may look like:
– Windows could not search for new updates. An error occurred while checking for new updates for your computer.
– Some updates were not installed. Failed: 78 updates
– Cumulative Update for Media Center for Windows Vista (KB955519)

Error(s) found: Code 8024001B Windows update encountered an unknown error.

This solutions applies for following version of Microsoft Windows:

  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Error 8024001B Windows Update Overview
Avg. Time to Resolve Issue   40 mins
Difficulty Very Hard
Log Name: MicrosofWindowsUpdateError7192.log
Source: Service Control manager
Event ID: 9766
Operating System
  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Level: Warning
User: User
  • Faulting Application Name: Window Update Manager , version: 2.2.4249.94233, time stamp: 0×23092171
  • Faulting module name: Windows  log.dll, version: 2.7.1048.72229
  • Exception code: 0xe06e358c
  • Fault offset: 0xa01e111e
  • Faulting process ID: 0×449
  • Faulting application start time: 0x800e1a01098137
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Windows\System32
  • Report ID: e6g71c43-5888-38e4-7361-8771faf5e239
Also Known as
  • WindowsUpdate_8024001b
  • 8024001B
  • WindowsUpdate_8024001Be
  • 8024001Be
  • 0x8024001B
  • fehler code 8024001B, foutcode 8024001B, fejlkode 8024001B, code d’erreur 8024001B, codice di errore 8024001B, feil kode 8024001B, cod de eroare 8024001B, código de error 8024001B

Cause of 8024001B Windows Update Error Code

  • Slow Internet Connection
  • Temporary files location is infected with active malware

Steps to resolve Windows Error 8024001B

Step 1: Verify Windows Firewall Settings :

1. Hold Windows Key + R. Run Dialogue Box will open up.
2. Type Firewall.cpl and Press OK.

3. Click on “Turn Windows Firewall On or Off
Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
5. Do the same for Public Network Setting.
Disable Windows Firewall6. Press OK.
Note: After the issue is resolved you must turn the Windows Firewall on.

Step 2: Disable any installed Antivirus/Malware/Adware Program Temporarily:

Some times Antivirus/Malware/Adware programs mark Microsoft Windows installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.

In most cases Microsoft Windows update error 8024001B should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Microsoft Certified Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 16/01/2016
Solution ID: 247788

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  • April 13th, 2016

    Posted In: Microsoft Windows

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