This document explains how to fix Microsoft Windows error 80242005 or 0x80242005  if it is not working properly or throwing an error while installing, updating or upgrading Windows.

The error message may look like:
– Windows could not search for new updates. An error occurred while checking for new updates for your computer.
– There was a problem checking for updates.
– Some updates were not installed. Failed: 29 updates  KB2976627,KB2977629, KB2972211 , KB2973112, KB2976897, KB2982791, KB2918614, KB2978668, KB2937610, KB2943357.
Error(s) found: Code 80242005 Windows update encountered an unknown error.

This solutions applies for following version of Microsoft Windows:

  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Error 80242005 Windows Update Overview
Avg. Time to Resolve Issue   50 mins
Difficulty Very Hard
Log Name: MicrosofWindowsUpdateError3767.log
Source: Device-manager
Event ID: 4720
Operating System
  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Level: System Error
User: Admin
  • Faulting Application Name: Window Update Manager , version: 8.4.1252.30503, time stamp: 0×95779274
  • Faulting module name: Windows  update.dll, version: 6.7.4800.11371
  • Exception code: 0xa06g053e
  • Fault offset: 0xc04b829a
  • Faulting process ID: 0×639
  • Faulting application start time: 0x800a0b52131508
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Windows\System32
  • Report ID: f3e81f54-6585-89a5-8778-9661gdb3d514
Also Known as
  • WindowsUpdate_80242005
  • 80242005
  • WindowsUpdate_80242005e
  • 80242005e
  • 0x80242005
  • fehler code 80242005, foutcode 80242005, fejlkode 80242005, code d’erreur 80242005, codice di errore 80242005, feil kode 80242005, cod de eroare 80242005, código de error 80242005

Cause of 80242005 Windows Update Error Code

  • Internet connectivity issue
  • Junk store location is infected with active threat

Steps to resolve Windows Error Code 80242005

Step 1: Temporarily Disable Windows Firewall Setting :

1. In Start Search box type “Firewall.cpl” (without quotes)
Open Windows Firewall2. Click on Windows Firewall.
3. Click on “Turn Windows Firewall On or Off
Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
5. Do the same for Public Network Setting.
Disable Windows Firewall6. Press OK.
Note: After the issue is resolved you must turn the Windows Firewall on.

Step 2: Check for system corruption:
1. Hold Windows Key + R. Run Dialogue Box will open up.
2. Enter CMD and Press OK.
open command prompt3. In command Prompt Copy following commands (Simply select the command and press Ctrl+C and press Ctrl+V in command prompt)

 sfc /scannow 

sfc scannow
The system will take some time to check. Let it run for a while. If it finds any issues in “system” integrity it will automatically fix it.

Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

 You can contact our 24×7 customer Live Technician for any help during the whole process. 


In most cases Microsoft Windows update error code 80242005 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Microsoft Certified Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 06/02/2016
Solution ID: 108616

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  • April 13th, 2016

    Posted In: Microsoft Windows

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