This document explains how to fix Microsoft Windows error code 80242014 or 0x80242014 if it is not working properly or throwing an error while installing, updating or upgrading Windows.

The error message may look like:
– Windows could not search for new updates. An error occurred while checking for new updates for your computer.
– Some updated were not installed. Failed: 69 updates
-KB983587, KB951184, kb3047254, kb3033446, kb3053863
Error(s) found: Code 80242014 Windows update encountered an unknown error.

This solutions applies for following version of Microsoft Windows:

  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Error 80242014 Windows Update Overview
Avg. Time to Resolve Issue   45 mins
Difficulty Critical
Log Name: MicrosofWindowsUpdateError3891.log
Source: Device
Event ID: 6949
Operating System
  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Level: System Error
User: Admin
  • Faulting Application Name: Window Update Manager , version: 7.4.6982.79184, time stamp: 0×43565453
  • Faulting module name: Windows  error.dll, version: 2.9.0277.58882
  • Exception code: 0xe02g089c
  • Fault offset: 0xd08e322e
  • Faulting process ID: 0×935
  • Faulting application start time: 0x800c9d11537250
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Windows\System32
  • Report ID: b6g37c52-4959-36e4-3944-1945eba7e257
Also Known as
  • WindowsUpdate_80242014
  • 80242014
  • WindowsUpdate_80242014e
  • 80242014e
  • 0x80242014
  • fehler code 80242014, foutcode 80242014, fejlkode 80242014, code d’erreur 80242014, codice di errore 80242014, feil kode 80242014, cod de eroare 80242014, código de error 80242014

Cause of 80242014 Windows Update Error Code

  • Windows Firewall blocking the installation
  • Temporary store location contains active threat

How to fix Windows Error Code 80242014

Step 1: Check for system corruption

1. Press Win Key + R and Type cmd
2. Press OK.
open command prompt3. In command Prompt Copy following commands (Simply select the command and press Ctrl+C and press Ctrl+V in command prompt)

 sfc /scannow 

sfc scannow
The system will take some time to check. Let it run for a while. If it finds any issues in “operating system” integrity it will automatically fix it.

Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

 You can contact our 24×7 customer Live Technician for any help during the whole process. 

Step 2: Temporarily Disable any installed 3rd Party Antivirus

Some times Antivirus/Malware/Adware programs mark Microsoft Windows installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.

In most cases Microsoft Windows update error code 80242014 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Microsoft Certified Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 06/01/2016
Solution ID: 184144

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  • April 13th, 2016

    Posted In: Microsoft Windows

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