This document explains how to fix Microsoft Windows error 8024201C or 0x8024201C  if it is not working properly or throwing an error while installing, updating or upgrading Windows.

The error message may look like:
– Windows could not search for new updates. An error occurred while checking for new updates for your computer.
– Some updated were not installed. Failed: 14 updates
Error(s) found: Code 8024201C Windows update encountered an unknown error.
– Upgrade to Windows 10 Pro Technical Preview 10061. Error 8024201C

This solutions applies for following version of Microsoft Windows:

  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Error 8024201C Windows Update Overview
Avg. Time to Resolve Issue   50 mins
Difficulty Very Hard
Log Name: MicrosofWindowsUpdateError1920.log
Source: Device
Event ID: 9409
Operating System
  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Level: Warning
User: Admin
Description:
  • Faulting Application Name: Window Update Manager , version: 5.5.3847.04965, time stamp: 0×71295977
  • Faulting module name: Windows  log.dll, version: 4.6.2893.00692
  • Exception code: 0xd07b011b
  • Fault offset: 0xb01f500g
  • Faulting process ID: 0×935
  • Faulting application start time: 0x800a5f75176528
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Windows\System32
  • Report ID: e6d95c27-3815-44a7-5364-2218fab8d934
Also Known as
  • WindowsUpdate_8024201c
  • 8024201C
  • WindowsUpdate_8024201Ce
  • 8024201Ce
  • 0x8024201C
  • fehler code 8024201C, foutcode 8024201C, fejlkode 8024201C, code d’erreur 8024201C, codice di errore 8024201C, feil kode 8024201C, cod de eroare 8024201C, código de error 8024201C

Cause of 8024201C Windows Update Error Code

  • Internet connectivity issue
  • Temporary Internet store location contains active malware

How to Resolve Windows Error Code 8024201C

Step 1: Check if your network is behind Proxy:

1. Press down Windows Key + R and Enter “CMD” (without quotes)
2. Hit Enter key
Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)

 netsh winhttp import proxy source=ie 

Check Proxy Setting

Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

 You can contact our 24×7 Live support for any help during the whole process. 

Step 2: Check for system corruption:
1. Press Win Key + R. Run Dialogue Box will open up.
2. Type CMD and Press OK.
open command prompt3. In command Prompt Copy following commands (Simply select the command and hold Ctrl+C and press Ctrl+V in command prompt)

 sfc /scannow 

sfc scannow
The system will take some time to check. Let it run for a while. If it finds any issues in “os” integrity it will automatically fix it.

Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

 You can contact our 24×7 customer Live Technician for any help during the whole process. 

In most cases Microsoft Windows update error 8024201C should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Microsoft Certified Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 21/02/2016
Solution ID: 277086

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  • April 13th, 2016

    Posted In: Microsoft Windows

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