This document explains how to fix Microsoft Windows error 80246013 or 0x80246013 if it is not working properly or throwing an error while installing, updating or upgrading Windows.
The error message may look like: – Windows could not search for new updates. An error occurred while checking for new updates for your computer.
– Some updated were not installed. Failed: 59 updates
– Windows Update on Windows 10 Build 10240 receive a Update for Surface 2 Firmware (23.07.2015) Error(s) found: Code 80246013 Windows update encountered an unknown error.
This solutions applies for following version of Microsoft Windows:
Faulting module name: Windows update.dll, version: 2.5.5682.67920
Exception code: 0xb07a451a
Fault offset: 0xd02a832f
Faulting process ID: 0×713
Faulting application start time: 0x800e5b30851216
Faulting application path: ~<userpath>
Faulting module path: ~C:\Windows\System32
Report ID: c4c73d54-5458-71d5-7593-6441fff6e435
Also Known as
fehler code 80246013, foutcode 80246013, fejlkode 80246013, code d’erreur 80246013, codice di errore 80246013, feil kode 80246013, cod de eroare 80246013, código de error 80246013
Cause of 80246013 Windows Update Error Code
Windows Firewall Issue
Temporary Internet store location contains active malware
How to Resolve Windows Error 80246013
Step 1: Disable any installed Antivirus/Malware/Adware Program Temporarily
Some times Antivirus/Malware/Adware programs mark Microsoft Windows installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.
Step 2:Disable Proxy
1. Press Windows Key + R. Run Dialogue Box will open up.
2. Type CMD and Press OK.
3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)
netsh winhttp show proxy
Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator”
If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.
In most cases MicrosoftWindows update error 80246013 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.
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